Technologies IT Support Technician

Open: March 3 2026Close: April 14 2026Job Title: IT Support Technician Department: TEchnologies Reports To: Chief Information Officer Hours: 40 Hrs/Wk Full TimeSalary: Based on Salary MatrixBenefits Requisition: 859 *Salaries are market competitive. For accurate salary information call or email The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical dental vision life insurance a retirement/401(k) plan with profit sharing paid holidays and paid time off including birthday SUMMARY:Under the supervision of the IT Support Manger the successful IT Support Technician will be responsible for maintaining the integrity of computer workstations associated software access control systems and all supporting functions within the Puyallup Tribe. The IT Support Technician will also be the main point of contact for employees experiencing computer DUTIES AND RESPONSIBILITIESMaintain and administer computing environments which includes computer hardware systems software applications software and all configurations. Diagnose troubleshoot and resolve hardware software or other network and system problems and replace defective components when and test computer hardware application software and operating system software. Recommend changes to improve systems department processes and determine hardware or software requirements to the IT Support user inquiries regarding computer software or hardware operation to resolve problems. Create or update technical documentation for installations changes and in conjunction with the IT Support Manager gather data pertaining to customer needs and use the information to identify predict interpret and evaluate system and network requirements. Recommend improvements such as hardware and software and provide technical support for voice services and equipment such as VoIP voicemail system and telecom an inventory of parts for emergency new technologies by attending seminars reading trade articles or taking classes and implement or recommend the implementation of new with department staff managers directors vendors and others to assess computing needs and system requirements for new projects solutions and resolve problems at the direction of the IT Support project implementation to plan and coordinate project activity with our Project Coordinator. Meet with vendors and company personnel to facilitate organizational project configures and repair hardware and software related to the security camera and access control system. Must be able and willing to work on a ladder operate a boom or lift truck and familiar with common hand physical activities that involve the lifting moving and installation of cleaning activities that may require the use of cleaning equipment such as a vacuum cleaner broom or mop. This cleaning is usually required where there is computer network equipment limited access to the equipment by regular cleaning personnel and a need to keep the impact of dust on the equipment to a other duties as RESPONSIBILITIESThis position has no supervisory AND REQUIREMENTSEducation and/or ExperienceAssociates degree (A. A.) from a college or university in Computer Science or a related field and a minimum of one-year related experience and/or training (two years preferred); or equivalent combination of education and experience. Experience may be substituted for education on a year for year basis (if no degree must demonstrate a minimum of three years related experience). Additional education still requires minimum experience to be SkillsAbility to read analyze and interpret common scientific and technical journals financial reports and legal documents. Ability to respond to common inquiries or complaints from customers regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management public groups and/or boards of SkillsAbility to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and AbilityAbility to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete or Certificates or Other at least one of the following certifications is preferred: Hardware Network SecurityRequired to have a valid Washington State Drivers DEMANDSRequires the ability to operate a personal computer multi-line telephone facsimile and the ability to read write communicate and interpret information accurately in the ability to concentrate and consistently produce accurate performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel; reach with hands and arms; and talk or employee occasionally is required to stand and employee is frequently required to stand and stoop kneel crouch or employee is occasionally required to work from an elevated surface like a ladder or employee must occasionally lift and/or move up to 75 vision abilities required by this job include close vision color vision and ability to adjust ENVIRONMENTThe noise level is low to physical exertion is low to is performed in an office are frequent employee contacts during the may be stressful at times due to the sensitive or confidential issues being occasional travel using employees own Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of PREFERENCE EMPLOYER AS REQUIRED BY LAWOnline Application Tips:1. If you are using a PC use Chrome. If you are using a MAC use Safari.2. Upload additional documents (resume cover letter letters of recommendation proof of Indian blood etc.) to the resume tab as one (1) PDF file or email documents to and we can add them to your online application. Please send in copies of any degrees or certificates that you have been awarded.3. Indian Hiring Preference send in the appropriate documentation for the category you select. If you have any questions about the hiring preference policy or what document to send in email us at or call .4. Provide 3 references (we cannot obtain references from direct family members mother father grandparents sisters brothers or children and this includes in laws). One reference must be your most recent supervisor. We prefer the rest of your references to include co-workers subordinates or other supervisors but we can accept a personal reference from someone who is familiar with your work ethic habits and attendance. You can send in letters of recommendation to To add more employment education references etc. click on the small sign at the top right corner of the page.6. When entering salaries only use numbers. Do not use any other characters (such as . or $)7. After you submit your application you will receive an email confirmation. If you do not receive an email please call the office to confirm submission.*Please do not wear perfumes colognes or strong scents to your interview. Some employees are you have any questions about the positions or the online application please call or email E. Portland Ave. Tacoma WA 98404