Assistant General Manager Must have weekend availability
Palo Alto, CA - USA
Job Summary
Title: (Internal title is Senior Community Manager External is Assistant General Manager)
MNTSTUDIO is the Bay Areas premier boutique Reformer Pilates studio offering a modern Pilates experience. We are dedicated to providing top-tier Pilates instruction in a state-of-the-art space all while fostering a sense of community.
At MNTSTUDIO our values define who we are and guide everything we do. They shape our culture inspire our actions and keep us grounded in our mission. We believe in moving with purpose fostering a supportive and inclusive community and constantly growing both individually and collectively. Our values are more than wordsthey are commitments that we live by every day empowering us to elevate each other and our community. If you share our passion for learning problem-solving and creating positive change wed love for you to join our journey.
- Bias Towards Action: Move with purpose embrace challenges and take action.
- Focus on Solutions: Approach every situation with a problem-solving mindset.
- Elevate and Inspire: Be a fountain of positivity and energy not a drain.
- Always Be Learning: Embrace growth seek improvement and stay open to new possibilities.
- Community First: Grow the community cultivate connection and be inclusivetogether were stronger
MNTSTUDIO is looking for a dynamic detail-oriented team player to join our leadership team. This role is perfect for someone with a strong operational background a passion for wellness who thrives in a sales-led approach and has a desire to help lead a high-performing team in a fast-paced client-focused environment.
What Youll Do:
As Senior Community Manager youll play a key role in ensuring smooth daily operations supporting team development and helping to create an exceptional experience for both staff and clients. Youll work closely with the GM and leadership team to support and elevate studio operations. Core responsibilities include:
Sales & Front Desk Leadership:
Take a hands-on approach to sales including following up on leads conducting sales calls converting prospects and meeting membership goals
Lead by example in delivering exceptional client experiences
Meeting/exceeding sales call goals and membership sale goals
Provide strong support and training to the front desk and CM team in all aspects of client service and sales performance
Recruitment & Staffing: Support hiring of the Community Manager team. Help build a strong aligned team
Team Management: Schedule and mentor the Community Manager (CM) teamespecially in the GMs absence
Inventory & Vendors: Monitor supplies and manage vendor relationships
Event Support: Collaborate with the events lead to plan and execute community-building studio events
- Lead Operations: Build and owner the CM schedule and ensure all operations of the Studio are efficient and well-run. Help to improve and operationalize all daily tasks and work
What Were Looking For:
Were seeking someone who not only excels in operations but also brings strong leadership and team-building skills to the table. The ideal candidate will:
Be proactive in identifying inefficiencies and helping revise or create SOPs. Would describe themselves as extremely organized.
Have the ability to delegate tasks effectively and coach team members toward autonomy
Foster a positive collaborative and accountable studio culture
Technical guru. Can figure out systems tools and is a google sheets/Docs expert.
Youll Thrive in This Role If You Have:
Excellent communication skills and a team-first mentality
Strong problem-solving and decision-making skills
High attention to detail and strong organizational habits
The ability to adapt and stay grounded in a fast-paced ever-changing environment
Familiarity with studio management software and digital tools
A passion for wellness community and supporting others
- Experience managing others is a plus
Benefits & Perks:
Full Time
Benefits (health dental 401k)
Base salary commission structure
Complimentary classes and employee wellness perks
Opportunities for professional development and leadership growth
If youre excited about creating meaningful impact in a vibrant wellness-focused community wed love to hear from you. Apply today and help shape the future of MNTSTUDIO!
Required Experience:
Director
Key Skills
About Company
MNTSTUDIO is the Bay Area’s premier boutique Reformer Pilates studio, offering a modern Pilates experience. We are dedicated to providing top-tier Pilates instr...