Enterprise Resilience Manager

Job Title: Manager Enterprise Resilience

Department: Operational Risk Management

Reports To: Head of Operational Risk Management

About Us:

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last twelve years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership accountability and collaboration we equip our teams to work at the highest levels possible

Job Summary:

Acrisure is seeking a strategic forward-thinking Enterprise Resilience Manager who will be responsible for building enhancing and sustaining the organizations resilience program across Business Continuity (BC) Disaster Recovery (DR) and operational readiness. This role leads the full lifecyclegovernance BIA continuity planning DR integration exercising and reportingto ensure the company can withstand and recover from disruptions impacting critical insurance and financial services operations.

Essential Duties and Responsibilities:

• Build implement and continuously mature a best-in-class enterprise-wide global resilience framework including BC DR and readiness.

• Develop a multi-year resilience roadmap aligned to business strategy regulatory requirements and risk appetite.

• Lead enterprise-wide Business Impact Analyses (BIAs) for critical Assessment Units including defining and validating RTOs RPOs MTDs critical dependencies and manual workarounds.

• Conduct resilience risk assessments to evaluate critical process technology facility and third-party vulnerabilities and translate findings into prioritized remediation and strategic investments.

• Develop maintain and improve Business Continuity Plans (BCPs) and operational playbooks.

• Ensure continuity plans align with DR capabilities cyber incident response and crisis management processes.

• Partner with Technology teams to ensure DR strategiesfailover replication redundancymeet business-defined RTO/RPO requirements.

• Validate external vendor dependencies and ensure critical suppliers meet resilience expectations.

• Develop and execute the annual resilience exercising plan including BC tabletop exercises DR validation tests and integrated scenario simulations.

• Develop and deliver training and awareness programs for business leaders and plan owners.

• Present program status risks and maturity updates to senior leadership governance committees auditors and regulators.

Requirements

Education:

Required Qualifications

Bachelors or advanced degree in a relevant field (e.g. Risk Management Business Administration)

Experience:

Required Qualifications

• Minimum 7 years of progressive experience in Business Continuity Enterprise Resilience Crisis Management Operational Risk and/or Disaster Recovery including hands-on ownership of a BC program.

• Demonstrated experience building creating and maintaining a BCM program (policy BIA plans governance testing reporting).

• Proven ability to facilitate BIAs and continuity planning workshops across diverse business functions.

• Strong program management skills with the ability to drive execution across multiple stakeholders and priorities.

• Strong knowledge of relevant regulations and industry standards.

• Experience developing and running exercises (tabletops functional tests) and managing remediation action plans.

• Effective communication and interpersonal skills.

• Ability to build dashboards executive reports and board-level summaries.

Preferred Qualifications

• Working knowledge of commercial insurance

• Experience with Business Continuity platforms (i.e. Riskonnect Archer)

Other Qualifications

• Ability to contribute to a collaborative environment by consistently demonstrating teamwork high motivation positive behavior and effort to achieve goals and objectives

• Ability to be flexible and adaptable as priorities can pivot and shift depending on the needs of the organization

• Demonstrates excellent time management and organization skills

• Attention to detail and commitment to a high level of accuracy

• The ability to multi-task prioritize work independently and use discretion surrounding sensitive information

• Ability to maintain a professional demeanor and positive attitude

• Demonstrated success in designing and implementing corporate-wide risk management systems and reporting for complex multi-faceted organizations

• Excellent verbal and written communication skills including the ability to interact effectively with all levels of management

• Identify assess and prioritize operational risks affecting the organization and provide key operational risk insights

#LI-Onsite

#LI-MV1

Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

• Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.