Senior Coordinator Firm Billing Operations (6 month FTC)
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Job Location:
Petaling Jaya - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
About the Role:
You will perform customer sales support operations to promote membership retention growth and sales support to our organisation. You will use customer service and technical skills promptly to ensure concierge service data accuracy and compliance to contractual requirements in billing activities. You will report to the Lead Manager - Firm and Business Operations. You will use a hybrid remote/in office work schedule.
You Will:
- Ensure CRM data is accurate and complete to match firms information
- Facilitate sales to organisations including invoicing and receipting.
- Coordinate any required technical enhancements to facilitate ease of sales by enhancing self serve facilities by working with IT.
- Maintain and archive documentation and files for sales and business cases.
- Process invoices and allocate unapplied payments
- Perform necessary reconciliation within the billing to payment activities
- Coordinate and follow up with our teams to ensure billing and receipting activities are completed
- Help develop reporting to track the performance of sales channels and collections.
- Achieve the service levels agreements and goals
- Escalate potential delays and service degradation to Lead Manager and support resolution.
You Have:
Up to 2 years related accounting experience
How We Support You:
We provide flexibility to help you achieve a good work-life balance. Youll be part of a global diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace including healthcare retirement annual leave parental leave an employee assistance program. We care about our employees welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you your family and your lifestyle.
We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association a Great Place to Work-Certified company we are transforming the accounting and finance profession. We are future-focused empowering the worlds most accomplished accountants to stay relevant meet todays demands and prepare for tomorrows challenges through quality education resources and training.
Learn more about The Association on LinkedIn and our Career Site.
#LI-Hybrid #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.
Required Experience:
Senior IC
Key Skills
- CCNP
- Heavy Bus Driving
- Cardiac
- Drafting
- Accounts Payable
- Financial Management
About Company
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