Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
Key Responsibilities:
- Independently process complex and high-volume vendor invoices in NetSuite and/or Coupa ensuring accuracy compliance and timely payment
- Serve as a subject matter expert (SME) for AP and T&E processes systems and policies
- Review reconcile and resolve vendor statements and discrepancies including escalated or aged items
- Oversee employee expense reports in Expensify auditing receipts for compliance with T&E and Delegation of Authority (DOA) policies
- Own AP readiness for month-end close ensuring transactions are complete accurate and properly accrued
- Support quarterly and year-end audits including preparation of schedules documentation and auditor responses
- Ensure strict adherence to SOX controls internal policies and regulatory requirements
- Proactively identify control gaps or compliance risks and recommend corrective actions
- Lead vendor onboarding updates and maintenance of supplier master data
- Partner closely with Procurement Payroll FP&A and U.S. Finance teams to resolve system or process issues
- Communicate clearly and professionally with employees at all levels regarding expense compliance and requirements
- Escalate repeat non-compliance with clear documentation and recommendations for management review
- Identify inefficiencies and drive process improvements across AP and T&E workflows
- Support system enhancements testing and adoption (NetSuite Coupa Expensify)
- Assist with training cross-training and mentoring of junior AP team members
- Provide backup coverage for critical AP functions and support special
Company Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS PhilHealth PagIBIG 13thmonth pay Solo parent leave Special leave for women)
Required Experience:
Senior IC
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journ...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
Key Responsibilities:
- Independently process complex and high-volume vendor invoices in NetSuite and/or Coupa ensuring accuracy compliance and timely payment
- Serve as a subject matter expert (SME) for AP and T&E processes systems and policies
- Review reconcile and resolve vendor statements and discrepancies including escalated or aged items
- Oversee employee expense reports in Expensify auditing receipts for compliance with T&E and Delegation of Authority (DOA) policies
- Own AP readiness for month-end close ensuring transactions are complete accurate and properly accrued
- Support quarterly and year-end audits including preparation of schedules documentation and auditor responses
- Ensure strict adherence to SOX controls internal policies and regulatory requirements
- Proactively identify control gaps or compliance risks and recommend corrective actions
- Lead vendor onboarding updates and maintenance of supplier master data
- Partner closely with Procurement Payroll FP&A and U.S. Finance teams to resolve system or process issues
- Communicate clearly and professionally with employees at all levels regarding expense compliance and requirements
- Escalate repeat non-compliance with clear documentation and recommendations for management review
- Identify inefficiencies and drive process improvements across AP and T&E workflows
- Support system enhancements testing and adoption (NetSuite Coupa Expensify)
- Assist with training cross-training and mentoring of junior AP team members
- Provide backup coverage for critical AP functions and support special
Company Benefits
- Company stocks
- Annual merit increase based on performance
- 15% night shift differential pay
- Paid Leave with Cash Conversion
- HMO with free dependents
- Retirement Plan
- Life Insurance
- While on work from home setup: Internet and meal allowance are provided
- Employee Assistance Program for mental and social well-being
- Government-mandated Benefits (SSS PhilHealth PagIBIG 13thmonth pay Solo parent leave Special leave for women)
Required Experience:
Senior IC
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