Training & Communications Specialist (Payroll)

Job Description

Finance Planning and Budgeting (FPB) encompasses the major central financial planning and budgeting functions for the University of Washington including:

• Financial Stewardship & Operations

• Institutional Data & Analysis

• Policy Planning & State Operations

• University Business Services

The role of a Training & Communications Specialist is crucial in supporting the development and execution of Payroll training activities. Reporting to the Assistant Director the Specialist will work on creating frameworks for training external Workday users/stakeholders using an online eLearning model. The Training & Communications Specialist will coordinate with customer support and technical application management teams and designated stakeholders to evaluate Workday training and resource needs for ongoing and emergent system addition the Training & Communications Specialist will develop define update and maintain timely and accurate training content specific to Workday business processes.

The Training & Communications Specialist will also assess training requirements and needs based on assigned projects. Apart from these the Training & Communications Specialist will assist with internal and external communications website development and work within the case management system. It is an exciting opportunity for anyone who has a passion for training and communication and wants to work in a challenging environment.

Duties & Responsibilities:

Create Update and Maintain Training Content

• Collaborate with stakeholders to understand business requirements and identify areas for improvement in training content

• Develop define and maintain effective training materials including frameworks for training external Workday users and stakeholders

• Ensure accuracy and validity of training content by working closely with subject matter experts (SMEs)

• Monitor and evaluate the effectiveness of online training over time and make adjustments as needed

• Continuously improve training content to meet evolving business needs and ensure optimal learning outcomes

Create Update and Maintain Web Content

• Develop define and maintain high-quality web content to meet the needs of the Payroll Office

• Create web-based tools that align with the guidelines of the Finance Planning and Budgeting organization

• Design and develop dependable web-based tools to support the Payroll Office

• Develop project timelines and milestones and communicate progress with the manager and team

• Report work progress against assigned stages and ensure timely completion of projects

Payroll Services Support

• Assist in managing payroll knowledge by identifying and verifying new additions/changes to the existing knowledge repository

• Coordinate and ensure timely updates/changes to the Payroll Office UW Connect with UWIT as necessary

• Support communication efforts related to major payroll activities system enhancements/updates and known issues

• Foster engagement between the Payroll Office and the diverse UW campus community

• Work with a diverse group of individuals placing a value on diversity equity and inclusiveness

Administration

• Ensure training and cross-training across business processes and systems

• Other duties as assigned

Requirements:

• Bachelors degree and 3 years of relevant experience

• Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for a degree

• Demonstrated experience in the learning and development or training domains preferably in a training specialist role

• Knowledge regarding training methodologies best practices and current trends in the industry

• Proficient in the use of eLearning tools such as Adobe Captivate Articulate Storyline and Camtasia

• Proven ability to communicate effectively with diverse stakeholders including customers and key process stakeholders.

• Excellent written and verbal communication skills with a strong focus on clarity and conciseness

• Experience using a proactive continual service improvement/iterative approach to meet Payroll process design requirements assimilating stakeholder feedback and refining operational frameworks on an ongoing basis

Desired:

Working experience designing executing and/or managing relevant HR/Payroll system training at the University of Washington or in a comparable higher education environment

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.