Outpatient Clinical Care Assistant Multispecialty

At Cleveland Clinic Health System we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence pushing the boundaries and transforming the patient experience every day.

We all have the power to help heal and change lives beginning with our own. Thats the power of the Cleveland Clinic Health System team and The Power of Every One.

Job Title

Outpatient Clinical Care Assistant - Multispecialty

Location

Middleburg Heights

Facility

Middleburg Heights Family Health Center

Department

Midd Hts Pulmonology-Regional Operations

Job Code

G13002

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation according to the U.S. and World News Report. At Cleveland Clinic you will work alongside passionate and dedicated caregivers receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

The Outpatient Clinical Care Assistant (OCCA) is a unique and pivotal role at Cleveland this role you will be working under the supervision of a Registered Nurse (RN) and providers such as Physicians Nurse Practitioners or Physician Assistants. While taking directions from nurses and providers you will be providing world-class care to patients throughout your day. Although your daily tasks are site-specific you will primarily focus on administrative and clinical work in an outpatient setting. As an Outpatient Clinical Care Assistant at Cleveland Clinic you will:
-Provide or assist with basic patient care activities in an outpatient clinic such as rooming patients taking blood pressures performing EKGs and assisting with minor procedures.
-Meet with patients throughout the day while giving outstanding patient care.
-Provide a thorough appointment intake in an organized fashion.
-Perform administrative tasks such as responding to refill requests data collection and performing patient outreach.
-Provide thorough and detailed information to RN or provider.

The ideal future caregiver is someone who:
-Works well in a supportive collaborative and fast-paced environment.
-Is compassionate adaptable and works well in a close-knit team environment.
-Is motivated to learn has critical thinking skills and has decisive judgement.
-Has customer service experience (preferred).

This is an excellent opportunity for anyone interested in the healthcare field and who wants to further their career path. Training is provided for this role. Your schedule will consist of primarily working the day shift Monday through Friday. You will also have access to many forms of training to further your career growth with Cleveland Clinic.

Cleveland Clinic provides what matters most: career growth delivering world-class care to our patients continuous learning exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Job Details

At Cleveland Clinic you will work alongside passionate and dedicated caregivers receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.

The Outpatient Clinical Care Assistant (OCCA) is a unique and pivotal role at Cleveland this role you will be working under the supervision of a Registered Nurse (RN) and providers such as Physicians Nurse Practitioners or Physician Assistants. While taking directions from nurses and providers you will be providing world-class care to patients throughout your day. Although your daily tasks are site-specific you will primarily focus on administrative and clinical work in an outpatient setting.

Cleveland Clinic provides what matters most: career growth delivering world-class care to our patients continuous learning exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

A caregiver in this position works days from 8:00AM 5:00PM. Additionally evening/weekend hours may be required based on needs of the office.

A caregiver who excels in this role will:

• Complete rooming process including vitals height weight and completion of intake questions and documents and reports abnormal findings to RN or LIP.

• Collect patient specimens perform Point of Care Testing and prepare specimens for transport to lab.

• Prepare patients for exams tests and procedures and assist with exams treatments and procedures using sterile techniques as applicable.

• Perform patient treatments as directed to include the application of heat or cold simple sterile dressing changes and application and removal of casts braces and splints.

• Document in the electronic health record and assists with management of in-baskets and closure of care gaps.

• Assist with setting up the clinic for daily operations and closing clinic in accordance with departmental guidelines.

• Stock supplies and linens as applicable. Cleans monitors expiration dates and restocks dressing supply cart checks AED units and oxygen tanks and empties needle boxes using appropriate safety measures.

• Maintain all designated work areas in a clean and orderly manner.

• Perform administrative or clerical duties as assigned including filing reception scheduling data entry patient outreach and patient registration.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED

• Basic Life Support (BLS) Certification through the American Heart Association (AHA) with new hire period

• One year of recent health care experience in a hospital ambulatory homecare assistant living nursing home or long-term care setting OR additional formal training/education

• Understanding of human anatomy sufficient to perform job duties.

Preferred qualifications for the ideal future caregiver include:

• Proficient in the use of electronic medical records

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how were dedicated to providing what matters most to you:

Physical Requirements:

• Requires full body motion to move and lift patients manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.

• Light Work - Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment transfers and promotions are made upon the basis of the best qualified candidate without regard to color race religion national origin age sex sexual orientation marital status ancestry status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.