Senior Manager Corporate Quality

Omega Healthcare Management Services

Job Location:

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Title:Senior Manager Corporate Quality

Job Summary

The Senior Manager Corporate Quality will work closely with the relevant stakeholders to drive Process Excellence Initiatives. This role will drive continuous improvement risk management and customer satisfaction.

Key Responsibilities

Continuous Improvement: Drive continuous improvement initiatives including Lean Six Sigma or other methodologies to achieve efficiency improvements customer value creation and delivery excellence
Customer Satisfaction: Monitor and analyze customer feedback ensuring effective resolution of quality-related issues.
Quality Metrics and Reporting: Develop and track quality metrics providing regular reports to senior management.
Collaborate with internal stakeholders and clients to drive and influence improvement objectives.
Provide support and guidance to develop and design documents including training manuals process outlines flowcharts checklists templates and implementation procedures.
Mentor and support candidates pursuing Six Sigma Yellow Belt certifications.
Hands on work on project implementation including project plan creation governance stakeholder management toll gate reviews and benefit quantification
Quality Management Systems: Adhere to quality management systems including ISO 9001 ISO 27001 or other relevant standards.

Requirements

Education: Any Bachelors or Masters degree
Experience: Minimum 12 to 15 years of experience in the field of Process Excellence with at least 5 years in a managerial role
Certifications: Six Sigma Green Belt certified with atleast 1 completed project Certified Lean Practitioner or other relevant certifications.
Data Analysis Skills: Proficiency in data analysis tools (e.g. Excel Tableau).
Industry Experience: Experience in US Healthcare RCM

Job Location:1^st preference - Bangalore Chennai; alternatively - Hyderabad

Required Experience:

Senior Manager

Job Title:Senior Manager Corporate QualityJob SummaryThe Senior Manager Corporate Quality will work closely with the relevant stakeholders to drive Process Excellence Initiatives. This role will drive continuous improvement risk management and customer satisfaction.Key ResponsibilitiesContinuous I...