Customer Service Representative
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Job Location:
Hamburg, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Heidelberg Materials is one of the worlds largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9000 employees.
What Youll Be Doing
- Serve as the primary point of contact for customer inquiries and order support.
- Process customer orders accurately and efficiently using internal systems.
- Coordinate with internal teams to ensure timely delivery and issue resolution.
- Provide proactive communication regarding order status changes and service updates.
- Identify opportunities to improve customer experience and streamline workflows.
What Are We Looking For
- Strong communication skills with a customerfocused mindset.
- Ability to manage multiple tasks with accuracy and attention to detail.
- Comfortable learning and using technology systems and tools.
- Effective problemsolving skills and a proactive approach to service.
- Collaborative working style with the ability to adapt in a fastpaced environment.
Work Environment
This role operates in a professional office environment with regular interaction across internal departments and customers. Standard office equipment and computerbased tools are used daily. Some flexibility may be required based on customer or operational needs.
What We Offer
- Competitive base salary $42620 - $(k) retirement savings plan with an automatic company contribution as well as matching contributions highly competitive benefits programs including:
- Medical Dental and Vision along with Prescription Drug Benefits
- Health Savings Account (HSA) Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
- AD&D Short- and Long-Term Disability Coverage as well as Basic Life Insurance
- Paid Bonding Leave 15 days of Paid Vacation 40 hours of Paid Sick Leave and 10 Paid Holidays
Equal Opportunity Employer - Minority / Female / Veteran / Disabled
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
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