Enterprise Collaboration Senior Expert
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Description:
Enterprise Collaboration Sr Expert hybrid Guararema
Enterprise Collaboration Sr Expert connects with multiple stakeholders in Mars Digital Technologies globallyin order toensure smooth end-to-end service delivery and high level of customer satisfaction. This includes day-to-day interaction with global teams such as SITS Cyber Security and ENS teams and Mars Service Desk up to senior management level acting as a regional owner of the respective area and processing all custom requests and enquiries from stakeholders.
What are we looking for
Technical knowledge for Unified Communications and Messaging.
UC service:
MTR on Windows/Surface Hub/Android
Device purchasing and installation also setupTesting on application and any otherconfigsOSupgradeand roll backbetweenSurface 2S andSurface3 Enrolltest devices ontoIntune and managementMigrate MTRoA to AOSPTroubleshootingMonitoring tools validation Other meeting rooms devices like schedulers cameras microphoneectproject/deployment related test from physical device
ECS events support
Provide tech support on ECS events (including rehearsal) on different products like TLE Townhall meetings webinar. Monitor on Teams admin center Kollective and PowerBICollaboration with ECS support team SITS ENS
Platforms management
Teams Admin Center
Logi Sync
MTR Pro portal
Poly Lens
Kollective
Teams client management (Windows OS MacOS Android OS and iOS)
Teams features validation/deployment
Teams policies for meetings messaging and apps
Messaging:
O365 Deep understanding of Microsoft cloud services architecture strong knowledge of O365 administration toolkit
Strong knowledge of Intune MSFT Exchange
Deep understanding of core technologies - Networks Identity and Servers
Strong technical skills in the respective area and the ability to learn new technologies quickly.
Strong problem-solving skills and knowledge of Windows Powershell and scripting
Deep understanding of core technologies -AzureAdminDroidCyberArk to access our relaysMSFT Exchange Tool BoxMSFT Exchange Management ShellMS Identity ManagerCloud solutionsMSFT Exchange Admin Center
What will be your key responsibilities
3rd level support for these 2 areas working closer with other operational teams and vendors such as TCS Accenture Microsoft
What can you expect from Mars
Work with diverse and talented Associates all guided by the Five Principles.
Join a purpose driven company where were striving to build the world we want tomorrow today.
A strong focus on learning and development support from day one including access to our in-house Mars University.
An industry competitive salary and benefits package including company bonus.
#TBdigital
Required Experience:
Senior IC
Key Skills
- SAP BusinessObjects
- Enterprise Architecture
- Hybris
- SAP HANA
- SAP
- TOGAF
- Solution Architecture
- Cloud Architecture
- SAP BW 4HANA
- Salesforce
- SAP S/4HANA
- SAP ERP
About Company
Mars proudly makes the treats, nutritious meals, and many of your favorite products. Learn why we’re ready to become a part of your family.
