Use in-house AI tools to make complex product concepts workflows and tasks
easily comprehensible and appealing to diverse audiences from end users to
network administrators to developers.
Drive a unified content strategy. Establish standardized release processes
content development best practices and delivery and feedback mechanisms in
the team.
Serve as the voice of the user using AI-driven content analytics to provide
valuable feedback to engineering product management and technical marketing
teams.
Identify the significantly complex information needs of target audiences develop
appropriate content plans and manage the execution of those plans.
Perform resource workload assessment and balancing across projects.
Create high-quality technical content for complex product and solution
deployment needs.
Take on special projects/stretch assignments outside the scope of regular tasks.
Contribute actively to integrating the latest Gen AI use cases in existing and new
content workflows.
Demonstrate proven ability in team building and the mentoring of junior writers.
Minimum Qualifications
To be considered for this role candidates must have 7 years of experience in technical
writing and demonstrate the following essential qualifications:
Exceptional writing skills and an in-depth understanding of technical writing
principles.
Our Confidential
Solid understanding of Generative AI principles and their practical application
in prompt engineering model evaluation and ethical considerations for content
creation.
Strong technical aptitude to comprehend and simplify complex networking
technologies with a proven ability to quickly learn and adapt to new
advancements.
Preferred Qualifications
Ideal candidates will also possess these highly desirable skills and experiences:
Strong critical thinking and problem-solving skills leveraging data and AI-driven
insights to proactively address content gaps.
Excellent collaboration and teamwork skills with proven ability to lead cross-
functional teams and foster innovation.
Proficiency in content structures CMS source management and governance to
implement effective content strategies.
Familiarity with structured authoring environments (e.g. DITA XML).
Use in-house AI tools to make complex product concepts workflows and tasks easily comprehensible and appealing to diverse audiences from end users to network administrators to developers. Drive a unified content strategy. Establish standardized release processes content development best ...
Use in-house AI tools to make complex product concepts workflows and tasks
easily comprehensible and appealing to diverse audiences from end users to
network administrators to developers.
Drive a unified content strategy. Establish standardized release processes
content development best practices and delivery and feedback mechanisms in
the team.
Serve as the voice of the user using AI-driven content analytics to provide
valuable feedback to engineering product management and technical marketing
teams.
Identify the significantly complex information needs of target audiences develop
appropriate content plans and manage the execution of those plans.
Perform resource workload assessment and balancing across projects.
Create high-quality technical content for complex product and solution
deployment needs.
Take on special projects/stretch assignments outside the scope of regular tasks.
Contribute actively to integrating the latest Gen AI use cases in existing and new
content workflows.
Demonstrate proven ability in team building and the mentoring of junior writers.
Minimum Qualifications
To be considered for this role candidates must have 7 years of experience in technical
writing and demonstrate the following essential qualifications:
Exceptional writing skills and an in-depth understanding of technical writing
principles.
Our Confidential
Solid understanding of Generative AI principles and their practical application
in prompt engineering model evaluation and ethical considerations for content
creation.
Strong technical aptitude to comprehend and simplify complex networking
technologies with a proven ability to quickly learn and adapt to new
advancements.
Preferred Qualifications
Ideal candidates will also possess these highly desirable skills and experiences:
Strong critical thinking and problem-solving skills leveraging data and AI-driven
insights to proactively address content gaps.
Excellent collaboration and teamwork skills with proven ability to lead cross-
functional teams and foster innovation.
Proficiency in content structures CMS source management and governance to
implement effective content strategies.
Familiarity with structured authoring environments (e.g. DITA XML).
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