Senior Technical Writer

Thales is a global technology leader trusted by governments institutions and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space cybersecurity and digital identity were driven by a mission to build a future we can all trust.

As a Technical Writer for the Software Monetization team you will be part of a dynamic software engineering team working on several products. You will be working in an Agile environment collaborating closely with the engineering team with minimum supervision. Your primary role will be to create and edit technical product documentation such as developer guides user manuals web service guides API reference manuals installation manuals help documents and tutorials. You will need to effectively plan schedule research and write.

A week in the life of a Technical Writer:

• Define target audience outline manuals and write documentation that is technically accurate and conforms to companys writing style guidelines.
• Document new features and maintain existing documentation including online helps and PDFs.
• Work closely with developers product architects and product owners to create technical documentation with a high focus on clarity completeness accuracy and usability.
• Obtain product information from agile meetings specifications supplemental material and discussions with project engineers.
• Participate in peer review processes to improve documentation quality.
• Contribute to develop and maintain existing documentation processes standards checklists and templates.
• Suggest screen labels and error messages with a focus on improving the customer experience (UX).
• Create graphics to supplement flow and presentation of the content.
• Help in translation and localization processes.

Knowledge Skills and Experience:

• Proven English writing skills. Knowledge of MSTP is required. Exposure of familiarity with programming languages is not required but will be a plus.
• Experience with the single-source documentation development methodology.
• Experience working in an Agile/Scrum development environment and software licensing domain.
• Good decision-making and planning skills strong research skills high attention-to-detail and team player skills.
• Self-motivated with positive attitude and analytical skills.
• Ability to deliver in a fast-paced environment with changing priorities and tight deadlines.
• Experience with MadCap Flare Jira Confluence MS Office (Word Excel Power Point) and Visio.
• Bachelors degree in English Journalism technical writing or a related field. Preference to BE/ Tech/MCA degree holders.
• A minimum of 8-10 years of experience in the software industry writing/editing for global (US/UK) audience.

At Thales were committed to fostering a workplace where respect trust collaboration and passion drive everything we do. Here youll feel empowered to bring your best self thrive in a supportive culture and love the work you do. Join us and be part of a team reimagining technology to create solutions that truly make a difference for a safer greener and more inclusive world.