ProgramProject Management Representative

You will be aligned with our Business Operations vertical and help us supervise the day to day operational and administrative activities ensuring that all processes are followed / executed and that deadlines are met. You will help drive center-wide maturity implementation for the operations of the facilities vendor management and achievement of center-level goals for cost/efficiency ensure the center can support the business growth agenda as new work requirements are identified and have additional responsibilities for capability development and strategic management of the locations including load balancing and location selection. You will also manage seat demand and supply location strategy seat utilization and capacity allocations. The team helps drive a transparent view of the status of the center especially in terms of data and metrics (cost per square foot cost per FTE cost to hire seat utilization shift utilization seat sharing accreditation (e.g. ISO) codes and audit and local real estate strategy.) The team also works on managing the scaling of cost and provisions in the center appropriate to the type and volume of work undertaken allocated costs to contracts drives down year-on-year costs (including capital expenditures) and ensures accurate allocation of all shared facilities costs. They also help provide chargeability inputs to the finance team to ensure finance debits and credits against deals and the delivery center is up to date. They also help ensure seat supply and demand remain in equilibrium to minimize underutilized space and maximize cost recovery and drive efficiency. You will help drive center-wide maturity implementation for the operations of the facilities vendor management and achievement of center-level goals for cost/efficiency ensure the center can support the business growth agenda as new work requirements are identified and have additional responsibilities for capability development and strategic management of the locations including load balancing and location selection. You will also manage seat demand and supply location strategy seat utilization and capacity allocations.
This role will support solutions across capabilities; largely Compliance as a Service (Know Your Customer Anto Money Laundering) Finance and Accounting (P2P O2C RTR FP&A) and potentially Procurement and Supply chain. They are not expected to be the expert across all the offerings. Knowledge of 1 or more domains is expected. They are expected to be able to work with SMEs to build solution across offerings.
Ability to plan organize and oversee the successful execution of tasks and activities within a defined scope timeline and budget. It encompasses leadership communication and problem solving skills to ensure that projects are completed efficiently and meet their objectives.
In this role you are required to solve routine problems largely through precedent and referral to general guidelines
Your expected interactions are within your own team and direct supervisor
You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
The decisions that you make would impact your own work
You will be an individual contributor as a part of a team with a predetermined focused scope of work
Please note that this role may require you to work in rotational shifts