Technical support specialist

Landskrona - Sweden

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Location:

Landskrona Skane County Sweden

Job ID:

R0118240

Date Posted:

Company Name:

HITACHI ENERGY SWEDEN AB

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Job Description:

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes schools hospitals and factories. Join us and work with fantastic people while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion bring your energy and be part of a global team that appreciates a simple truth:
Diversity Collaboration Great Innovation

The opportunity

In this role you will execute Customer support with high complexity according to work instructions and in accordance with Hitachi standard processes quality standards and safety guidelines. Deliver quality customer service to satisfy customers in close co-operation with customers and other teams as well as take actions to identify new Service business opportunities.

Your main stakeholders will be global customers internal organization as technical department and manufacturing department. This position is located in Landskrona while travelling globally is also required.

We are interested in learning more about you and what you can contribute with so dont hesitate to apply. A team with great cooperation and with diverse backgrounds is waiting for you to join!

How youll make an impact

Contribute to customer satisfaction by driving complex technical task issues and warranty cases.
Planning of service team
Perform Service tasks like inspection maintenance commissioning and upgrading of water cooling system equipment on Site.
With time youll also be involved in training and guidance of customer personnel.
Cooperating across departments when helping customers with customer support such as trouble shooting and technical questions.
Create new ideas and identify solutions.
Customer support such as quotations orders and technical support
Knowledge in areas as mechanical & electrical is beneficial.
In this role you will occasionally travel to customers to support customers for upgrade projects spare part review or complex technical support or advice.

Your background

You are supportive and self-confident and can handle both ups and downs and able to manage any problems that may occur.
You want to develop the business through challenge and improve processes and collaboration.
You are service-minded creative open-minded and solution-focused.
You hold an education in the technical area or have some years of work experience.
Knowledge and skills in PLC automation systems is a plus.
Experienced in document handling.
Experience from Office work as well as Site work.
Proficient in technical English is needed since you will be part of an international setting where you will get to exchange knowledge with people from all over the world. Knowledge in Swedish is a must spoken and written.

Willing to travel up to approximately 10- 25 days of your work time annually and you will always represent Hitachi in the best possible way.

What we offer

Collective agreement
Flexible working time
Health care and wellness allowance
Fantastic career possibilities within Hitachi Energy both within Sweden and globally
Mentor to support you throughout onboard phase
Various trainings and education supporting employee development
Diversified company with over 70 nationalities working in Sweden
Supplementary compensation for parental leave
Employee Benefit Portal with thousands of discounts and perks
More benefits could be connected to this specific role

More about us

Are you ready for a new exciting challenge Does the above description sound like you Applications will be reviewed on an ongoing basis so dont delay apply today!

For specific questions about the position please contact Recruiting Manager Peter Nilsson Union representatives - Sveriges Ingenjörer: Philip BengtssonUnionen: Nils Hornfalk 386 Ledarna: Frank Hollstedt 043. All other questions can be directed to Talent Acquisition Partner Pär Lyckbring

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Required Experience:

Location:Landskrona Skane County SwedenJob ID: R0118240Date Posted:Company Name:HITACHI ENERGY SWEDEN ABProfession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:NoJob Description:At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our ...