Position: Salesforce Architect
Location: Columbus OH
Client: State of Ohio
Interview Type: webcam interview
Responsibilities
Work with business teams to understand their processes and translate their needs into actionable salesforce requirements for configuration/development.
Involved in all aspects of the Project life cycle from the initial kickoff through the requirements analysis design implementation testing and post-production solution and user support.
Maintains and provides enhancements to the existing Salesforce solutions.
Develop and create customized reports and dashboards.
Manages user testing to include developing test plans creating user test cases.
Create and maintain documentation on processes policies configuration and user guides.
Familiar with best practices related to release management and deploying changes through the various sandboxes to production.
Design Develop Test Document and Deploy high quality business solutions on the platform.
Design reporting in Salesforce using Conga
Maintain enhance and create workflows Process Builder flows Visual Flows and other functions and configurations within the environment.
Develops and Manages Communities
Proactively seek out and identify needed system changes.
Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation.
Develops and creates advanced-level customized reports dashboards and respond to ad hoc reporting requests as needed.
Handles and implements third-party integrations and trouble-shoots any issues with partner and applications as they arise.
Works with leadership and stakeholders determine Salesforce and other technologies software tools and approaches to improve operational efficiencies and enhance the customer experience.
Creates project documentation including user interface guides training documentation or other functional specific documents and change orders.
Thoroughly unit test development deliverables and participate in business user acceptance testing
Validates test cases and results against requirements.
Develop complex macro driven reports to summarize system information for Senior Management.
Salesforce report building best practices should be followed to avoid the creation of configurations that negatively impact performance as data volumes increase.
Assist with migration from older systems/processes into .
Import data as appropriate using Salesforce tools like Data Loader
Log troubleshoot and resolve system problems.
Monitor and manage exception logs for backend system integration with SFDC.
Mentors and trains State Development resources.
| Skills | Required / Desired | Required Amount of Experience in years |
| Experience in development & architecture of applications in Salesforce platform-based technologies (Sales Cloud Service Cloud Community | Required | 3 |
| Experience in SFDC Design Analysis Configuration Customization and Coding | Required | 3 |
| Experience with SFDC data model and the data migration / integration capabilities of SFDC | Required | 3 |
| Experience with Salesforce data tools such as Data Loader SFDC Outlook connector Jitterbit etc | Required | 3 |
| Experience with SCRUM/Agile Development practices | Required | 3 |
| Experience in Apex SOQL development Java Script and specifically Lightning Component Framework | Required | 3 |
| Experience in building and Managing Communities | Required | 3 |
Regards