Senior Account Manager Client Partner

Role Overview

We are seeking a results-driven Senior Account Manager / Client Partner to manage and expand strategic client relationships within the IT Services and Consulting domain. This role requires a strong blend of account management business development and operational oversight expertise.

The ideal candidate is both a relationship builder and revenue driver capable of managing delivery complexities while proactively identifying and closing new growth opportunities.

Key Responsibilities

Account & Portfolio Management

• Own and manage a portfolio of enterprise and mid-market clients.
• Drive account growth through upselling cross-selling and expansion strategies.
• Maintain strong executive-level relationships with client stakeholders.
• Ensure high client satisfaction and retention.

Business Development & Revenue Growth

• Identify new leads within existing and new accounts.
• Develop tailored proposals presentations and solution strategies.
• Lead contract negotiations and close new deals.
• Consistently meet or exceed revenue and growth targets.
• Demonstrate proven quota attainment and measurable revenue expansion.

Strategic & Operational Leadership

• Act as the primary liaison between client stakeholders and delivery teams.
• Navigate complex delivery challenges and ensure smooth project execution.
• Identify risks mitigate issues and ensure SLA compliance.
• Develop account growth roadmaps aligned with client business objectives.

Executive Communication & Negotiation

• Present strategic roadmaps and business reviews at the executive level.
• Lead commercial discussions renewals and contract negotiations.
• Influence decision-makers with value-driven consultative selling approaches.

Required Qualifications

• 5 years of experience in Account Management Client Partnership or Business Development within IT Services or Consulting.
• Proven success managing and growing a portfolio of client accounts.
• Demonstrated track record of:
  • Revenue growth
  • Quota attainment
  • Closing multi-year services contracts
• Strong understanding of IT staffing digital transformation managed services or enterprise technology solutions.
• Ability to balance strategic planning with hands-on operational involvement.
• Exceptional executive-level communication and negotiation skills.