Account Manager Journals and eBooks

The Academic & Government division at Taylor & Francis Group is currently hiring a high performing Account Manager who possesses strong hunter mindset to be responsible for the Northeast territory within the United States.  You will be a strong verbal communicator with ethical standards and collaborate with appropriate departments ensuring a well-coordinated team selling approach. Ideally you will have had open access journals and eBook understanding as well as selling experience in academic library markets. This sales opportunity is remote.

What youll be doing:

• Designing implementing and owning a 1-to-3-year sales strategy for eBooks Journals and Open Access within your territory
• Achieving and exceeding annual sales targets contributing to the overall revenue and profit objectives of the business division
• Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio.  Travel for this role is expected to be 30% to 50%.
• Developing strong professional and industry stakeholder networks with key accounts within the assigned territory
• Cultivating strong holistic relationships with the customer base working to ensure that trading with each account is sustainable profitable and delivering a high level of customer satisfaction
• Collecting and disseminating market competitor and customer feedback
• Establishing a strategic approach to the short medium- and long-term business within the territory to ensure that activity is both relevant and flexible to the evolving trading environment over time
• Upholding company trading and terms policy to protect profitability and value of business in territory
• Liaising actively with stakeholder departments or groups within the business to enhance T&Fs coverage of the territory product specialists sales support editorial marketing
• Conducting key analyses of products customers markets and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers
• Regularly updating the companies CRM with relevant customer and opportunity information

Qualifications :

What were looking for:

• 2-5 years of demonstrated successful account management
• A professional manner; the ability to approach others in a tactful manner while reacting well under pressure
• The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data
• Ability to problem solve such as identifying and resolving problems in a timely manner; additionally developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topics
• A clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify
• A team player who can balance both team and individual responsibilities
• A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well
• Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition
   

Additional Information :

What you should know:

• Closing date for application: 05 May 2026
• You must have the right to work and live in United States
• This role is home based; you must have a set-up that allows for remote work
• Domestic and international travel to T&F offices and areas of opportunity may be required.

What we offer in return:

• Base salary of $85000  annual sales bonus (25% if OTEs are met may exceed up to 100%)
• An excellent work/life balance with a fantastic flexible working culture
• Paid sick time
• 15 days annual leave per year plus an extra day off for your birthday
• 3 additional discretionary days for the holiday season at the end of the year
• Up to 8 weeks of paid parental leave
• Medical vision and dental benefits
• 4 volunteer days per year
• 401(k) employer match
• Seasonal social and charitable events
• Continuous training and development

Work/life balance:

At Taylor & Francis we care about our colleagues promoting work-life balance wellbeing and flexible working. You will be joining a thriving business working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities and to innovate and develop in areas which you are passionate about.

Training And Professional Development:

Were passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. Well support you in your journey by working together on your own bespoke Taylor & Francis Development Plan ensuring you have the resources tools support and coaching that will get you where you want to be.

Interview process:

Once you have submitted your application we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills experience and motivation. Following this you will be invited to attend a competency-based interview either virtually or in person. Typically wed then finish the interview process with a final 2nd stage interview before extending an offer to the successful applicant.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format more time for questions or anything else please ask us we are happy to be flexible! Please contact 

Being you at Taylor and Francis:

Here at Taylor & Francis we know that many times the perfect candidate doesnt exist and that people can feel discouraged about applying for a job if they dont fit all the requirements. We encourage you to apply if youre excited about working for us and have some of the skills or experience were looking for. We believe in the notion that many skills and experiences are transferrable and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn develop and succeed all while feeling comfortable with being their true self. We embrace all walks of life regardless of race color ancestry national origin religion or religious creed mental or physical disability medical condition genetic information sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity gender expression age marital status veteran status citizenship or any other protected characteristic under local law.

We genuinely care about our colleagues promoting work-life balance wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site:  better yet check out our LinkedIn Life Page highlighting our accomplishments employees and company culture. Its also a good way of meeting our recruitment team who will be happy to advise you on your journey here at T&F.

Remote Work :

Yes

Employment Type :

Full-time