Field Service Engineer Yieldstar

Introduction

Field Service Engineers at ASML are responsible for servicing our lithography & metrology machines and responsibilities may include the installation upgrade qualification diagnostics repair and/or maintenance of those machines at our customer sites.

This Field Service Engineer - Yieldstar has daily interaction with customer and interfaces often with specific senior engineers/line managers of both internal and external customer. This person will be able to handle most problems on his/her own and independently executes the defined action plans for regular and irregular maintenance activities. This Field Service Engineer will work independently on diagnostics and maintenance whilst being reviewed on end results.

Roles and responsibilities

• Diagnose and identify root cause and define the action plan for solution.

• Execute action plans independently and handle most technical problems on his/her own.

• Escalate when needed by providing clear problem statements and technical communication.

• Interface regularly with internal and external customers on planning and action progress.

• Adhere to safety requirements including pre-work safety assessments and wearing PPE such as respirators harnesses hard-toe shoes bump cap or hard hat etc.

• Hands-on hardware above beneath and around machine including ladders and platforms

• Properly handle package administer and return parts and tools after work is complete.

• Provide continuous improvement such as defect or failure analysis reports post-mortems procedure updates and opportunities for reducing cycle times and costs.

• Keep up to date with latest machine changes by continuous learning and training.

Education and Experience

• Bachelors degree or equivalent combination of education skills and experience

• Minimum 3-5 years experience of hands-on experience (industry or academic) with mechanical systems pneumatics hydraulics electronics or semiconductor processes.

• Proficiency in MS Office; Excel VBA.

• Customer-focused mindset from academic or professional settings.

Skills

Working at the cutting edge of tech youll always have new challenges and new problems to solve and working together is the only way to do that. You wont work in a silo. Instead youll be part of a creative dynamic work environment where youll collaborate with supportive colleagues. There is always space for creative and unique points of view. Youll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job youll need the following skills & characteristics:

• Mechanical aptitude and knowledge of pneumatics hydraulics electronics and semiconductor processes and relevant software.

• Can observe and respond to people and situations and interact with others encountered in the course of work.

• Can learn and apply new information or skills.

• Strong customer focus and commitment to customer satisfaction through prioritization quality efficiency and professionalism.

• Ability to complete assignments with attention to detail and high degree of accuracy and the proven ability to perform effectively in a demanding environment with changing workloads and deadlines.

• Work independently or as part of a team and follow through on assignments with minimal supervision.

• Demonstrate open clear concise and professional communication.

Other information

• This role will work compressed work week (12hr shifts 7am/pm-7pm/am) alternating 3-4 days/week.

• Work up to 12 hours in a clean room while wearing a cleanroom Gore-Tex suit and PPE

• 10% travel internationally and domestically for training or cross-site support

• Training travel will include an initial 4-week training and may also include further training durations of 2-7 weeks in the first year.

• Training locations may include Phoenix or San Diego in the US and/or Taiwan Germany & the Netherlands

• Routinely required to sit; walk; talk; hear; use hands to keyboard finger handle and feel; stoop kneel crouch twist reach and stretch. Occasionally required to move around the campus.

• Occasionally lift and/or move up to 35 pounds.

• Specific vision abilities required by this job include close vision color vision peripheral vision depth perception and ability to adjust focus.

• The environment generally is moderate in temperature and noise level.

• Expect to spend more than 50% of the time inside the clean room working with electromechanical equipment.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules facilities or conditions which enable an individual with a disability to apply for a job perform the essential functions of a job and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application participate in an interview or otherwise participate in the employee pre-selection process please send an email to to initiate the companys reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASMLs process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.