Chief Administrative Officer
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Job Location:
Bethesda, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
mPower Inc. (mPower) is seeking a Chief Administrative Officer (CAO) to be a core member of mPowers executive leadership team and serve as the executive owner of the companys internal operating model during a period of sustained growth and increasing complexity. This role will exist to ensure that mPowers people processes systems and infrastructure scale intentionally and effectivelyso that we can continue delivering exceptional mission-driven outcomes for our employees and clients.
This role will report to the CEO and work in partnership with the President & CTO holding broad operational authority and being a complementary executive position designed to reduce operational friction improve decision velocity and elevate talent performance across the organization. This role is designed to support mPowers continued growth toward an enterprise-ready operating model while preserving the companys mission-driven culture and human-centered approach.
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Internal Operations & Organizational Effectiveness
- Serve as the executive owner of mPowers internal operating system including people operations facilities infrastructure and administrative services
- Assess current-state operations identify gaps and risks and lead the design and implementation of scalable departments processes and governance models
- Reduce operational friction by simplifying workflows clarifying roles and responsibilities and addressing process debt
- Ensure that back-office functions operate efficiently as a lean but high-impact support capability
Talent & People Operations
- Own and evolve the companys talent and people operations strategy including HR recruiting onboarding performance management and employee experience
- Build management capability across back-office operations coaching emerging leaders and strengthening accountability
- Ensure that culture communication cadence and people practices scale intentionally alongside the business
Systems Compliance & Risk
- Partner closely with the President & CTO and CEO on finance contracts IT and compliance functions providing operational oversight and execution support
- Lead or support systems modernization efforts (e.g. HRIS compliance tooling internal operations platforms)
- Oversee operational readiness for current and future certifications and regulatory requirements (e.g. ISO 9001 ISO 20000 ISO 27001 CMMC)
- Maintain a proactive risk management posture across internal operations
Leadership & Partnership
- Act as a strategic and tactical partner to the CEO and President & CTO translating strategic direction into executable operational plans
- Operate with high autonomy within defined areas of ownership while collaborating closely on cross-cutting decisions
- Represent mPower with employees clients partners and industry stakeholders as appropriate
- Support and in some cases drive mPowers continued growth through internal initiatives and changes as well as externally-facing engagements with clients and industry which may require public speaking
Minimum Qualifications
- 15 years of progressive experience in internal operations administration people operations or enterprise support functions with at least 5 years operating at the executive or senior-leadership level
- Bachelors degree or higher in a relevant field such as business administration management accounting/finance etc.
- Demonstrated experience scaling internal operations in a growing federal government contracting organization including building or formalizing departments systems and management structures
- Direct leadership experience over people operations and talent-related functions (e.g. HR recruiting workforce planning performance management)
- Proven ability to operate effectively in environments where structures processes and roles are still being built and refined
- Experience supporting complex regulated or mission-driven organizations; federal services research or health-related environments strongly preferred
- Practical familiarity with compliance audit and certification environments (e.g. ISO CMMI security or quality frameworks) even if not the primary owner
- Demonstrated ability to partner closely with executive leadership exercising independent judgment while aligning to shared strategic direction
- Demonstrated ability to effectively and professionally represent a business; its culture portfolio and mission; and its leadership both publicly and internally to employees
$205000 - $260000 a year
mPower Inc. is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race color religion ethnic or national origin ancestry age sex sexual orientation gender identity pregnancy (including childbirth or related condition) citizenship familial status mental or physical disability status veteran status genetic information other non-disqualifying disability or any other characteristic protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Chief
Key Skills
- Fiscal Management
- Microsoft Access
- Employee Evaluation
- Military Experience
- Business Management
- Strategic Planning
- Project Management Software
- Administrative Experience
- Budgeting
- Human Resources
- Financial Management
- Word Processing
