Workflow Automation Engineer

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

When you join Verizon

You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driving innovation creativity and impact in the world. Our V Team is a community of people who anticipate lead and believe that listening is where learning crisis and in celebration we come together lifting our communities and building trust in how we show up everywhere & always. Want in Join the #VTeamLife.

What you will be doing...

We are looking for a creative Workflow Automation Analyst to join our Global Network Management team. Unlike traditional from-scratch developers this role focuses on Rapid Solution Delivery. You will leverage existing enterprise toolsspecifically the Google Workspace suite Slack and internal low-code platformsto build agile solutions that solve immediate business friction. You will be the First Responder for automation turning manual spreadsheet tasks and fragmented communications into streamlined automated workflows.

Low-Code Solutioning: Build and maintain productivity tools using Google Apps Script AppSheet and Slack Workflow Builder to automate recurring team tasks.
SaaS Integration: Connect disparate directional tools via webhooks or pre-built connectors (e.g. Zapier Workato or n8n) to ensure data flows seamlessly between communication channels and tracking logs.
Dashboard & Reporting: Create automated real-time dashboards in Google Sheets or Looker Studio that aggregate status updates from various network systems for leadership visibility.
Process Translation: Act as a liaison between frontline technicians and the Band 7 development team; prototype Quick-Win solutions that can later be scaled into full-stack applications.
User Training & Adoption: Create simple documentation and How-To guides for the tools you build to ensure high team adoption and minimal downtime.

What we are looking for...

You will need to have:

Bachelors degree or one or more years of work experience.
Ecosystem Mastery: Proficiency in Google Workspace (Sheets formulas AppSheet and basic Google Apps Script) and Slack (Workflows Bolt and App configuration).
Technical Familiarity: Comfortable working with JSON REST API structures and basic SQL queries to pull data from existing databases.
Network Operations: Strong understanding of Layer 2/3 circuit provisioning (E-Line GPON Private IP).
Platform Proficiency: Hands-on experience with Canvas BGW and KIRKE.
Applied Scripting: Ability to run troubleshoot and provide feedback on automation scripts.
Ability to work a schedule that includes overlap with US day shift for weekly staff meetings and global coordination.

Even better if you know one or more of the following:

Network Provisioning and VZ specific systems including -
NAR Canvas NTLS ACTP
WFMWFA TIRKS vRepair
TCOMS BGW Maintenance Tracker
F&E Order Manager BGW eASR TCOMS
SNM IPNMP BBDB

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

Where youll be working

In this hybrid role youll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race gender disability or any other legally protected characteristics.

Required Experience:

When you join VerizonYou want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn grow and thrive. At Verizon we power and empower how people live work and play by connecting them to what brings them joy. We do what we love driv...