BDC Sales Representative
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Job Location:
Belle Vernon, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
As a BDC Sales Representative at The C. Harper Auto Groups Business Development Center you will play a vital role in driving the companys sales by engaging with potential customers through various communication channels. Your primary objective will be to connect with leads understand their needs and guide them through the sales process ultimately setting up appointments and converting leads into satisfied customers. This role demands excellent time management interpersonal communication and customer service skills as well as the ability to conduct needs-based sales conversations effectively.
Responsibilities:
Customer Service Excellence:
- Represent the C. Harper Brand: Deliver the highest level of quality customer service embodying the companys values of honesty integrity loyalty and charity.
- Customer Advocacy: Work closely with other departments to address specific customer inquiries and ensure a seamless experience.
Lead Management:
- Outbound Communication: Connect with leads through outbound calls emails and texts utilizing a friendly and professional approach.
- Pipeline Management: Collaborate with the BDC Manager and team to manage and prioritize a pipeline of leads tracking interactions and progress through CRM software (E-Lead).
Sales Process:
- Needs-Based Analysis: Conduct thorough analysis to understand customer requirements preferences and budget constraints.
- Overcoming Objections: Address customer concerns and overcome objections while guiding them through the sales process.
- Appointment Setting: Educate customers on products and features and guide them through the appointment setting process.
Performance and Growth:
- Target Achievement: Meet or exceed monthly sales targets contributing to the overall organizational growth.
- Cross-Training: Act as a member of the BDC team cross-training for internet lead and incoming/outgoing telephone sales prospecting roles.
- Product Knowledge: Stay informed about new products features accessories etc. and their benefits to customers by attending product and sales training as requested by BDC.
Meetings and Reporting:
- Sales Meetings: Attend regular sales meetings to stay aligned with team goals and strategies.
- Documentation: Maintain accurate records of customer interactions and transactions recording details in CRM software.
Qualifications:
- Education: High school diploma or general education degree (GED).
- Reading Skills: Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations.
- Writing Skills: Ability to write reports business correspondence procedure manuals and advertising copy with clarity and professionalism.
- Presentation Skills: Strong presentation skills to share information and respond to questions from groups of managers clients customers and the public.
- Mathematical Skills: Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
- Instruction Interpretation: Ability to interpret and follow instructions shared in written oral diagram or schedule form.
- Driving Record: Clean driving record and a valid drivers license.
Benefits:
- Competitive Compensation: Hourly rates with commission possibilities that exceed industry standards for automotive industry BDC sales positions.
- Healthcare Coverage: Full medical dental and vision insurance with a medical insurance plan option available at no cost to the employee.
- Retirement Plan: 401k plan with annual company contribution to help secure your financial future.
- Paid Time Off: Pro-rated paid time off starting from your 91st day of employment.
- Disability and Life Insurance: Short-term disability and life insurance coverage at no cost to the employee with additional buy-up options available through Aflac & American Fidelity.
- Career Growth: Opportunities for growth and promotions within the family-owned business that has been trusted locally for over 40 years.
Equal Opportunity Employer:
C. Harper Auto Group is an equal opportunity employer that prohibits discrimination and harassment based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Apply Today:
If you are a motivated and customer-focused individual ready to contribute to our team we want to hear from you! Join The C. Harper Auto Group and be a part of our journey to provide exceptional service and build lasting relationships.
Required Experience:
IC
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Retail Sales
- Territory Management
- Upselling
- Product Demos
- Outside Sales
- Medicare
- negotiation
About Company
Are you an outgoing and ambitious individual with a passion for customer service and sales? The C. Harper Auto Group is seeking an Automotive Sales Consultant t...
