Creative Operations Specialist

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients who is an American chain of beauty stores headquartered in Bolingbrook Illinois. This Client carries cosmetics fragrances nail products bath and body products beauty tools and hair care products

Job Title: Creative Operations Specialist

Location: Bolingbrook IL - 60440

Duration: 6 Months

Job Type: Temporary Assignment

Job Type: Hybrid

Job Description:

GENERAL SUMMARY & SCOPE:

The Creative Operations Specialist Media Creative plays a critical role in supporting the day-to-day operational excellence of the Media Creative team. This role partners closely with the Creative Operations Manager to ensure creative projects are efficiently briefed planned tracked and delivered on time across paid and retail media channels.

This individual is highly organized detail-oriented and collaborative-serving as a key connector between Creative Sales Account Management Production and external partners. The Specialist helps translate business needs into clear actionable workflows supports intake and briefing processes manages timelines and tracking and ensures consistent communication throughout the creative lifecycle.

By maintaining strong operational rigor and proactive communication the Creative Operations Specialist helps enable the creative team to focus on producing best-in-class brand-forward creative that drives performance and delivers value for brand partners.

PRINCIPAL DUTIES & RESPONSIBILITIES:

Creative Operations & Project Execution:

• Support end-to-end creative operations across Media Creative projects including intake briefing timelines resourcing support and delivery tracking.
• Assist with the creative intake and briefing process by gathering required information reviewing submissions for completeness and flagging gaps or risks to the Creative Operations Manager.
• Build maintain and update detailed project timelines status documents and tracking reports to ensure milestones are clearly defined and met.
• Orchestrate day-to-day project activities ensuring tasks move efficiently through each stage of the creative workflow.

Workflow Communication & Coordination:

• Coordinate communication between internal Creative teams cross-functional partners and agency or freelance resources to support a smooth frictionless process.
• Organize schedule and support internal status meetings standups and reviews; capture notes action items and follow-ups.
• Communicate creative best practices requirements and guidelines to partners as directed helping reinforce consistency and quality across deliverables.
• Escalate potential risks timeline challenges or resourcing conflicts early to the Creative Operations Manager.

Tools Systems & Reporting:

• Maintain accurate project tracking within creative operations tools (e.g. Workfront Microsoft Office).
• Support the ongoing improvement of workflows templates and SOPs in partnership with Creative Operations leadership.
• Assist with organizing and maintaining creative documentation process resources and pitch or partner-facing materials.

Collaboration & Team Support:

• Partner closely with Creative Production and Design teams to ensure projects are scoped and supported appropriately.
• Work with Strategy Sales and Account Management teams to support brand partnerships through coordination of materials timelines and expectations.
• Contribute to a positive collaborative and solution-oriented team environment.

JOB REQUIREMENTS:

• Bachelors degree in Marketing Design Project Management Business or a related field or equivalent experience.
• 2 4 years of experience in creative operations project management trafficking or creative services.
• Experience working with creative design or marketing teams; agency or retail media experience is a plus.
• Familiarity with digital creative development across channels such as social video onsite and offsite media preferred.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Clear effective written and verbal communication skills with a collaborative mindset.
• Proficiency in project management and collaboration tools (e.g. Workfront Figma Microsoft Office PowerPoint).
• Detail-oriented proactive problem solver who remains calm and organized in a fast-paced environment.
• Passion for creative excellence operational rigor and supporting high-performing creative teams.
  

TekWissen Group is an equal opportunity employer supporting workforce diversity.