OCM Lead 29954-RFR-DTS-052

Services to be provided:

• The Organizational Change Management Lead will be trained in Prosci (ADKAR) or similar change management methodologies and tools. The OCM Lead will be responsible for planning designing and delivering high quality change management approaches and strategies. They will also be responsible for public relationship strategies and developing and delivering communications that meet applicable standards and is appropriate for the intended audience.
  

Role Description:

• The OCM Lead will work with multiple stakeholders including technical and subject matter experts project teams and when necessary senior government staff to obtain an in-depth understanding of a products services and associated change impact requirements.
  
• The OCM Lead will utilize the standard PROSCI or similar methodology and their experience to identify plan prepare implement and sustain changes including:
  
• Participate in data gathering and process workshops and provide inputs for developing the Target Operating Model;
  
• Review System Integrator recommendations with management team obtain buy-in and provide approvals;
  
• Participate in determining Program team training requirements for implementation efforts;
  
• Develop and deliver a communication strategy to ensure stakeholder involvement and participation;
  
• Develop and analyze Financial and Risk measures for all projects. Deliver a Project dashboard;
  
• Participate in developing an end user training strategy;
  
• Develop and deliver end user Train the Trainer training;
  
• Guide the all-project team in the use of project methodologies Deliverable templates and tools;
  
• Deliver Change Management approach including stakeholder management and communication
  

Requirements

Skill Requirements/Qualifications:

The following are minimum qualifications and/or experience for the delivery of the Services.

• PROSCI Change Management Certification or ACMP certification
  
• Bachelors Degree (Journalism or English Literature); or diploma/degree in Creative Communications / Marketing / Public Relations Business
  
• Minimum Five (5) years of experience in change management leadership role and in internal and external communications public relations journalism or related role
  
• Experience creating impact assessments building change networks conducting ADKAR assessments measuring change readiness and building and executing associated plans
  
• Strong Knowledge of change management principles methodologies and best practices
  
• Superior writing editing and proof-reading skills for a variety of mediums i.e. scripts web articles advertising surveys etc.
  
• Proficiency in creating change management plans communication strategies and stakeholders engagement plans
  
• Demonstrated experience in guiding organizations through significant transitions.
  
• Strong leadership and team management skills
  
• Exceptional communication skills both written and verbal for effective stakeholder and management and reporting
  
• Experience in overseeing the execution of change management plans ensuring successful adaption of changes by employees
  
• Proven ability to assess the impact of changes on business processes and mitigate potential risks.
  
• Researching gathering organizing crafting strategic messages for variety of stakeholders
  
• Creating launching and managing communications plans that meet the overall objectives
  
• Project experience orchestrating medium to large-scale change management.
  
• Experience working on SAP Projects
  
• Ability to manage multiple tasks with competing deadlines under tight timelines
  
• Use of Microsoft Office Suite (Word Outlook Excel PowerPoint etc.)
  
• Excellent business and political acumen
  
• Leadership and problem-solving skills
  
• Excellent listening oral written and presentation skills
  

Preferred Qualifications or Experience:

• Preferred experience using Adobe Creative Cloud software including InDesign Photoshop Premier Pro Illustrator