Property Manager
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
ABOUT GREYSTAR
Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing more than one million units/beds globally. Across its platforms Greystar has over $79 billion of assets under management including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .
JOB DESCRIPTION SUMMARY
You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members daily activities and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant safe and welcoming community our residents enjoy being part of.JOB DESCRIPTION
Key RoleResponsibilities
Acts as a role modelat all timesbydemonstratingthe core values
Leads the team to create positive memorable experiences by exceeding expectations for all residents.
Works in partnership withmarketingtoshapelocal marketing andleasing strategiesbased on relevant market datato achieve the propertys occupancy and revenue goals
Ensures marketing campaigns advertising and promotional activities are effectively implemented
Establishes relationships withinternal and external stakeholders (sales marketing groups universities)communicating regularly with representatives ensuring the communitys compliance with pertinentregulationsand providing performance dataand reporting
Activelyseeksinteraction and contact with residents to proactivelyseekto improve service deliveryand ensure community events enhancethe overall resident experience.
Meets targeted revenues bymaking rate recommendations based on market dataand monitorspayments.
Prepares and forecasts annual budgetsby analysingfinancial statements reviewing marketing information and accessing operational reports.
Manages thefinancial performance; attending regular P&L reviews with stakeholders.
Promotes investor satisfaction and retention throughtimelyvariancereportingin respect of budgeted and actual spendingand on-going communication about the performance of the properties and responds with urgency to client/owner concerns questions issues and requests.
Promotes resident satisfaction and retention byensuringa timelyresponsetoquestionsrequestsand complaintsin a timely manner and takingappropriate actionto resolve and address service issues.
Assesses team member training needs and ensure thorough understanding of systems and adherence to policies
Developscapabilityofteam membersin order tomeetkey performance goalsand future succession requirements.
Originatesapprovesandsubmitspurchase orders andprocessesinvoicesfrom vendors contractors and service providers for payment and manages communication with finance team members and other stakeholders as.
Oversees thetenancymanagementprocess byco-ordinatingperiodic apartment inspections evicting residents and imposing and collecting late fees and other chargeswithinthe terms of theagreement.
Works hand in hand with Health & Safety to drive a safety cultureby managing andmonitoringtheappropriate health & safetyand compliance activitiesincluding theincident reporting systemand ensures that the communityoperatesin a safe andrisk freeenvironment.
Ensures the operation of the communitycomplies withCompany policies and procedures and any laws and regulations governing housing operations and residential lettings.
Manages planned and reactive maintenance and refurbishmentsengaging marketing and capital projects teams to ensuretimelyresident communication and completionto a high standard within agreed budgets and timescales.
Conducts regular community walkabouts and inspections and takesappropriate actionsto ensure that the physical aspects of the property grounds buildings and amenities meet established standards for safety cleanliness and general appearance and appeal.
About You
Knowledge & Qualifications
Good levelof general education
Proficient in the use of Microsoft Office packages including WordExceland Outlook.
Proficiencyin using property management software.Trainingwillhowever be provided.
A knowledge andunderstandingofSpainHealth and Safety policies preferably with some form ofrecognisedtraining.
Experience & Skills
Essential
Experienceofsuccessfullydriving leasingperformanceand managing operationswithin theproperty sectoror similar environment.
Experience ofleading a team and a proventrack recordin delivering service excellencein a similar management role/environment.
Detailed knowledge of Landlord/TenantLegislation.
A strong teamplayerbut capable of working autonomously and takingownership.
Excellent organisation skills with the ability tomulti taskand prioritise
Excellentverbal and writtencommunication skills
Numerical skills necessary to complete the above activities.
Demonstrated management and leadership skills sufficient to recruit lead direct evaluate and manage team members to achieve high performance including maintenance specialists.
Self and culturally awareand able toadapt relationshipbuildingcommunicationsand negotiation skillsto suit audience.
Flexible approach to working in a fast-paced environment and adaptable to thrivingin a changing environment.
Enthusiasm to deliver an exceptional experienceto stakeholdersand continuously improve knowledge of self and others.
Desirable:
Evidence of change management delivery
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to
Required Experience:
Manager
Key Skills
- Time Management
- Customer Service
- Cold Calling
- Microsoft Outlook
- Microsoft Word
- Computer Literacy
- Fair Housing Regulations
- LIHTC
- Budgeting
- OneSite
- Property Management
- Lead Generation
About Company
At Greystar, we offer apartments in desirable locations near shopping, dining, and workplaces. Browse through our wide selection of apartments for rent and find your dream home today.
