Customer Service Officer Cardiovascular Centre
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
- Permanent part-time position ( twice a week shift)
- Great central location
- Excellent benefits including salary packaging
St Vincents Private Melbourne is a facility of St Vincents Health Australia under the stewardship of Mary Aikenhead Ministries. We are a not for profit Catholic private hospital which operates across four sites at Fitzroy East Melbourne Kew and Werribee
We are looking for a dynamic Customer Service Officer with exceptional communication and administration skills to form part of ourteam in the St Vincents Fitzroy Cardiovascular Centre. This role requires excellent interpersonal skills and adaptability. This is a fast paced environment and we are looking for someone who can work under pressure and maintain excellent interpersonal skills with a strong patient focus.
You will be responsible for the coordination of communication patient services and clerical functions as directed by the Cardiovascular Services Manager.
Your ability to deliver high quality customer service to all medicalstaffnursing staffand patients is essential and your everyday duties will include:
Responsibilities will include (but will not be limited to);
- Greeting patients and their families on arrival into hospital
- Booking appointments for SVPHMs inpatient and outpatients
- Involved in invoicing and payments for outpatient services
- Admission / Discharge of patients to the Cardiovascular Centre
The successful candidate will have;
- Strong interpersonal and communication skills
- Proven attention to detail and ability to prioritise tasks in a dynamic environment
- Previous experience in a customer service healthcare environment desirable
- Previous experience in patient record databases (IBA preferred)
Benefits include:
A supportive and friendly atmosphere salary packaging (increase your take home pay) ongoing education support comprehensive orientation uniform discounted car parking and easy access to public transport. Competitive annual salary and conditions.
We are committed to equal employment opportunity ethical practices the principles of cultural diversity and promote a smoke free work environment.
As part of SVHAs commitment to the federal government employment parity initiative we strongly encourage Aboriginal and Torres Strait Islander people to apply.
Your application must contain a cover letter and CV to be considered.
For further information about this role please contact William Mallare ator email at
Permission to conduct a police check is required. A valid Victorian working with children check is required.
Closing Date:
5 April 2026 11:59pmReconciliation Action Plan:
At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information visit https:// or get in contact at
View Reconciliation Action Plan
Code of Conduct:
Required Experience:
Unclear Seniority
