Customer Service Officer Cardiovascular Centre

Melbourne - Australia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Permanent part-time position ( twice a week shift)
Great central location
Excellent benefits including salary packaging

St Vincents Private Melbourne is a facility of St Vincents Health Australia under the stewardship of Mary Aikenhead Ministries. We are a not for profit Catholic private hospital which operates across four sites at Fitzroy East Melbourne Kew and Werribee

We are looking for a dynamic Customer Service Officer with exceptional communication and administration skills to form part of ourteam in the St Vincents Fitzroy Cardiovascular Centre. This role requires excellent interpersonal skills and adaptability. This is a fast paced environment and we are looking for someone who can work under pressure and maintain excellent interpersonal skills with a strong patient focus.

You will be responsible for the coordination of communication patient services and clerical functions as directed by the Cardiovascular Services Manager.

Your ability to deliver high quality customer service to all medicalstaffnursing staffand patients is essential and your everyday duties will include:

Responsibilities will include (but will not be limited to);

Greeting patients and their families on arrival into hospital
Booking appointments for SVPHMs inpatient and outpatients
Involved in invoicing and payments for outpatient services
Admission / Discharge of patients to the Cardiovascular Centre

The successful candidate will have;

Strong interpersonal and communication skills
Proven attention to detail and ability to prioritise tasks in a dynamic environment
Previous experience in a customer service healthcare environment desirable
Previous experience in patient record databases (IBA preferred)

Benefits include:
A supportive and friendly atmosphere salary packaging (increase your take home pay) ongoing education support comprehensive orientation uniform discounted car parking and easy access to public transport. Competitive annual salary and conditions.

We are committed to equal employment opportunity ethical practices the principles of cultural diversity and promote a smoke free work environment.

As part of SVHAs commitment to the federal government employment parity initiative we strongly encourage Aboriginal and Torres Strait Islander people to apply.

Your application must contain a cover letter and CV to be considered.

For further information about this role please contact William Mallare ator email at

Permission to conduct a police check is required. A valid Victorian working with children check is required.

Closing Date:

5 April 2026 11:59pm

Reconciliation Action Plan:

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

Required Experience:

Unclear Seniority

Job Description:Permanent part-time position ( twice a week shift)Great central locationExcellent benefits including salary packagingSt Vincents Private Melbourne is a facility of St Vincents Health Australia under the stewardship of Mary Aikenhead Ministries. We are a not for profit Catholic privat...