KYC Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Payoneer
Founded in 2005 Payoneer is the global financial platform that removes friction from doing business across borders with a mission to connect the worlds underserved businesses to a rising global economy. Were a community with over 2500 colleagues all over the world working to serve customers and partners in over 190 countries and territories.
By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence.
Location:Bangalore India
Whatyoullbe spending your time on:
- Review applicant information and documentsutilizinga mix of internal and external policies and tools/vendors.
- Approve decline or requestadditionalinformation/documents from applicants tofacilitateapplication reconsideration.
- Conduct Video KYC as part of thecustomeronboarding process.
- Perform periodic reviews of service requests and KYC for existing customers analyzing personal details for unusual patterns and reporting findings to the Team Lead.
- Proactively escalate issues and propose solutions to enhance customer experience and service levels.
- Assist the Supervisor/Team Leader with case investigations.
- Participate in team meetings to align with the needs of internal and external customers.
- Demonstrate a customer-focused analytical and strategic approach whilemaintaininga strong execution focus to drive transformation in customer businesses.
- Exhibit logical thinking and be a creative proactive team player.
For this role you arerequired:
- Bachelors degree
- Experience of working in the payment industry/risk management
- Familiarity withIndia KYC review
- Service-oriented approach withgreat communicationskills.
- High attention to details and patterns with strong analytical skills
- General knowledge of computers and Microsoft Office applications
- Capable of multi-tasking and working under targets
- Solution focused and proactive in problem solving.
- Strong senseof ownership and responsibility
Immediate availability Englishisa mustand Hindi is a plus. Seeking candidates with 1.5 to 2 years of KYC experience though motivated recent graduates witha strong desireto learn grow and excel are also encouraged to apply.
Required Experience:
Unclear Seniority
Key Skills
About Company
In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more
