What Will You Do
Client-Centric Leadership: Lead by example with a passion for excellence ensuring that the customers success remains the focal point while driving both sales growth and high-quality project delivery.
Strategic Sales Integration: Partner with sales teams from the initial discovery phase. Your goal is to deeply understand the clients business landscape define what success looks like for them and ensure our solutions consistently outperform expectations.
Expansion & Value Creation: Proactively identify new service opportunities by uncovering untapped use-cases. You must be able to clearly communicate the business impact and ROI of service extensions or additional offerings to the client.
End-to-End Engagement Ownership: Act as the primary Engagement Manager for your portfolio. You are fully accountable for hitting and exceeding Professional Services and Training targets including both bookings and overall revenue.
Impactful Storytelling: Confidently present relevant success stories and service portfolios. Use proven metrics and case studies to illustrate the tangible value we bring to our partners.
Consultative Scoping & Planning: Act as a strategic advisor to analyze project scope timelines and costs. You will be responsible for technical/effort estimation and the drafting of comprehensive Statements of Work (SOW).
Delivery Governance: Take ownership of resolving challenges during the implementation phase. You will manage resource allocation navigate scope changes and balance stakeholder expectations to keep projects on track.
Qualifications :
What You Need to Apply
Proven background in Data & AI with a track record of partnering with clients to transition theoretical concepts into fully operational value-driving production environments.
Extensive experience in high-level client-facing positions. You should be adept at balancing stakeholder validation complex negotiations and the tactical execution of projects.
Exceptional interpersonal skills with the ability to navigate conversations across all levels from technical teams to C-suite executives both within our organization and externally.
Excellent communication skills coupled with the ability to cultivate and maintain long-term trust-based partnerships with clients.
Professional fluency in English is mandatory
A documented history of identifying specific client pain points and successfully deploying solutions that address those needs.
Ability to enforce good project governance and drive delivery excellence
Advanced skills in service delivery and program coordination. You can translate high-level customer success goals into actionable structured roadmaps that guarantee results.
Demonstrated ability to accurately calculate project effort resource requirements and overall service scope.
Additional Information :
Over a Decade of Mastery:
For twelve years Hiflyers have been reshaping industries through Data Warehousing Business Intelligence and Data Analytics. From consulting to operations we offer tailored hands-on solutions to complex business problems helping our clients grow.
Our Commitment:
At Hiflylabs were not just about projects; were about people. We believe that our people are our most valuable assets and we are committed to nurturing their personal and professional development through our unique mentoring system.
Check out our Website LinkedIn page and YouTube channel to get an insight into who we are and how we work!
Remote Work :
No
Employment Type :
Full-time
We're Hiflylabs, a vibrant team of 200+ data and tech enthusiasts based in Budapest, Hungary and also build a Hub in Brasil. From data engineering to data science, artificial intelligence and application development, we work on a wide range of projects around the world. Over a Decade ... View more