Lead Software Engineer Test
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
At Freshworks quality isnt a checkpointits part of our engineering DNA. As a Lead Software Engineer in Test youll be the technical owner of automation strategy and test architecture for products used by thousands every day. Youll work at the intersection of code tooling performance and product confidenceensuring we ship fast without breaking things.
If you think like a developer test like a user and automate like an architectthis role is built for you.
The Impact You Own
Architecting the Quality Ecosystem: You will own and evolve our entire testing strategy. By designing and building scalable automation frameworks for UI API and microservices from scratch you will set the technical foundation for how Freshworks ensures enterprise-grade product reliability.
Accelerating Engineering Velocity: You will define the quality gates across the SDLC and champion shift-left testing practices. By seamlessly integrating your automation into CI/CD pipelines with DevOps you will empower the engineering org to ship code faster without breaking things.
Championing System Performance: You will look beyond functional testing to lead performance cross-browser and non-functional testing initiatives. Using deep debugging skills in distributed systems you will proactively identify bottlenecks before they reach the user.
Multiplying Team Capability: As a technical leader across multiple QA pods you will elevate the engineering standards of everyone around you. Through rigorous test code reviews architectural guidance and dedicated mentorship you will build a culture where quality is truly in the engineering DNA.
Responsibilities
Own and evolve the entire testing lifecyclestrategy tools coverage and automation ROI.
Build scalable automation frameworks for UI API and microservices.
Define quality gates across SDLC and drive shift-left testing practices.
Lead performance non-functional and cross-browser testing initiatives.
Partner with Dev and DevOps teams to integrate automation into CI/CD pipelines.
Drive continuous improvement in test coverage stability and developer confidence.
Provide technical leadership across multiple QA pods.
Review test code mentor team members and guide debugging and root cause analysis.
Qualifications :
Skill Inventory & Qualifications
Core Engineering & Architecture
79 years of proven experience in QA engineering and advanced automation.
Degree in Computer Science Engineering or a related technical field.
Data Structures & Algorithms (DSA): Strong analytical problem-solving skills capable of writing optimized code (time/space complexity) and applying OOP principles for highly extensible automation.
System Design for Test: Experience architecting reusable automation frameworks from scratch for distributed systems and microservices.
Engineering Mindset: A hands-on builder who codes and tests at production-level standards and naturally biases toward excellent documentation.
Automation & Tooling Stack
UI & API Automation: Deep expertise in Selenium (Webdrivers XPath CSS Selectors) Postman and API testing methodologies.
Performance Testing: Hands-on experience with JMeter or similar load-testing tools to validate non-functional requirements.
DevOps Integration: Strong experience embedding test strategies into CI/CD pipelines and partnering directly with Dev/DevOps teams.
Testing Methodologies & Leadership
End-to-End STLC: Deep understanding of the Software Testing Life Cycle Test Management Test Coverage and complex release processes (including comprehensive manual testing when needed).
Root Cause Analysis: Advanced debugging and defect analysis skills within highly complex scalable environments.
Technical Leadership: A proven track record of mentoring junior engineers leading code reviews and clearly articulating complex architectural thought processes to cross-functional stakeholders.
Additional Information :
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Continuous Integration
- APIs
- Jenkins
- Junit
- Quality Assurance
- Agile
- Testng
- Software Testing
- Java
- Test Automation
- Cucumber
- Selenium
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
