Social Media & Community Manager

In your humble opinion The National Park Service admin should really be in charge of the country. Notions product videos Love them. Surreals billboards Hang them in the Louvre. Drake Bernie and that guy looking at the girl in the red dress havent been on your meme roster for years.

Sound familiar Then we want you. Were looking for a Social Media and Community Manager (yes you!) to make sure that as many nursery and childcare owners directors and parents know that Famly is the only brand to listen to on social.

Famly is building the worlds most collaborative Early Childhood Platform - software for the adults in a young childs life to connect share their workload and learn about early childhood. Basically Famly makes life easier for educators and families so that they can get back to what matters.

By heading up social and community management at Famly youll be working with our talented team of content creators designers and copywriters to make Famly the most famous voice in early childhood on social. But youll also be a fiery team of one making videos driving our tone of voice and annoying everyone in the company by shoving your iphone in their face every other minute. Youll be working closely with our customer support team to ensure our unique customer community Village is a place where great conversations happen too. This is an opportunity to really take full mandate of a meaningful companys social accounts and make them your own.

With regards to location wed really love you to join Famly here at our Copenhagen HQ.

And if youre not here already perhaps youre keen to move to the second happiest country in the world

What youll be doing:

• Make write shoot and post lots of great content that engages our audience across TikTok Instagram and Facebook.

• Continue to drive our podcast (The Tiny Chair Podcast) to be one of the most popular EY content brands on social.

• Work with our People team to grow our employer brand on LinkedIn.

• Work with the rest of the Brand team to define our social and channel strategy so we know where we show up and how.

• Exploring influencer relationships together with our paid team experimenting on what this could mean for Famly.

• Coordinate more ambitious content with our videographer designer content creator and copywriting colleagues.

• Community manage our incredibly popular owned community Village making it a vibrant place full of great EY conversation (while leaving the support questions on there to our customer teams).

• Proactively engage with the community so we comment and become a part of the conversations on all the biggest accounts in our space.

• Share insights and ideas with our content creators based on the conversations and topics youre seeing on social.

• Working with the rest of the brand and comms team on PR strategy for big campaigns.

• Staying on top of key social metrics including reporting to the rest of the marketing team on progress.

• No boring B2B SaaS posts please.

Youll thrive in this role if you:

• Have a deep passion for social media and the impact it can have.

• Feel incredibly excited about mixing that passion for an interest or curiosity in the importance of a childs early years.

• Have 2-3 years experience working on social for a brand or as a solo account

• Are a funny talented copywriter

• Able to shoot edit and produce short form video shot on phone

• Excellent communicator and relationship builder (read: good at convincing people to film stupid stuff)

• Basic graphic design skills

• Understand and practised on all platforms including knowing what good looks like

• Make good memes

• Are perennially online

• Are more likely to go too far than not go far enough

• Have a massive bias for action and getting stuff done

• Ambitious and high agency in the way you go about your work.

And itd be even better if you:

• Have experience or knowledge about early childhood education and childcare

While wed love someone who has experience in the arena doing this type of work we appreciate that everyone brings something unique. If you dont tick every box above to hell with it - apply anyway. Wed still love to read your application.

And who are Famly

Youre probably wondering at this stage and Famly are... Well it all began when our co-founder Henriks daughter was ready to start at daycare. He couldnt believe the amount of work being done on paper - and how distant he felt from his first child during the day. The paper parent books they exchanged once a month just werent cutting it. Together with his friend our co-founder and CEO Anders they set about solving that.

These days the 180 of us building Famly talk about trying to do one thing. Giving children the best possible start to life. Or rather making it easier for the 10000 nurseries and childcare centers who use Famly every day to that on our behalf.

We do it with the worlds first Early Childhood Platform software that brings hundreds of thousands of parents closer to their childs day while theyre away from them. We also make financial pedagogical and planning tools for more than 120000 childcare professionals in the UK US Germany and 15 other countries saving them hours and reducing their admin stress.

Ultimately that gives them more time and headspace for the little ones that really matter.

The interview process looks like:

• Interview with Ellie from the People & Talent team

• Logical test

• Interview with our Sr. Director Brand & Comms Matt

• Small case

• Case review and final interview with Matt our CMO Signe and our UK Content Manager Julia

• References

Youll love working here because:

• Competitive pension private health insurance and paid maternity/paternity leave.

• A clear career framework and coaching to make sure youre growing a $1000 personal development budget and a Well buy you any book you want policy.

• Were all about hiring clever people who are good humans too. It means Famly is full of top thinkers and generous teammates waiting to help you shine.

• We like to give a lot of ownership both in terms of responsibility and freedom to try new challenging tasks.

• Top-notch work equipment (including noise cancelling headphones for those focus periods!).

• A great team building a great culture together in person 4 days a week.

We want to fill the position as soon as possible so get your application in today by sending us:

• Your CV and cover letter explaining what speaks to you about the role and what you can bring - in any form you like

• Link social accounts (your own or brand accounts you managed) that youre proud of working on.

We look forward to hearing from you!

Famly is committed to creating a more diverse equal and inclusive workforce building teams that represent a variety of backgrounds perspectives and experiences. It is a fundamental policy at Famly not to discriminate on any basis or characteristics and celebrate diversity. Everyone is welcome and encouraged to apply.