Area Manager Outbound, Fulfillment Center
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
At Amazon were working to be the most customer-centric company on earth. Since our founding in 1994 weve grown from an online bookstore to a global technology leader in e-commerce cloud computing digital streaming and artificial intelligence. We distribute millions of products each year to our loyal customers across more than 100 countries. Our innovative spirit drives us to constantly push boundaries and redefine whats possible in logistics and delivery.
As we continue to expand our operations were seeking exceptional leaders who share our passion for innovation and customer obsession. At Amazon youll have the opportunity to work on projects collaborate with world-class talent and make a tangible impact on millions of customers lives. We foster a culture of ownership continuous learning and data-driven decision-making empowering our employees to think big and bring their ideas to life.
Role Overview:
As an Sub Same Day Area Manager - Outbound you will play a crucial role in our complex and fast-paced logistics network. This dynamic position combines responsibilities across our Fulfillment Center (FC) and Delivery Station (DS) operations requiring a versatile leader who can seamlessly manage both outbound processes and delivery preparations.
Youll be at the forefront of our customer-facing operations ensuring that millions of packages are processed efficiently and prepared for timely delivery. Your focus will span four key areas: safety quality customer experience and productivity. Youll be responsible for leading a diverse team of associates optimizing processes and driving continuous improvement in our outbound and delivery operations.
This role offers a unique opportunity to gain comprehensive experience in Amazons logistics ecosystem. Your decisions and innovations will directly impact Amazons ability to meet and exceed customer expectations playing a vital part in our mission to be Earths most customer-centric company.
As an Area Manager youll also be instrumental in shaping Amazons future leaders. Youll mentor and develop your team fostering a culture of excellence and innovation. This role is ideal for those who thrive in a fast-paced environment enjoy solving complex problems and are passionate about delivering results that directly impact customer satisfaction.
Key job responsibilities
Team Leadership:
- Manage and develop a team of warehouse associates
- Oversee performance provide training and address team member needs
- Collaborate with other Area Managers to balance labor and ensure efficient operations
Operational Management:
- Review work forecasts and set productivity targets to meet overall building objectives
- Oversee the outbound process from order fulfillment to last-mile delivery preparation
- Monitor and improve KPIs such as TPH Attendance On-Time Dispatch and Delivery Experience Accuracy
Safety & Compliance:
- Implement and support all safety programs and ensure OSHA compliance
- Maintain a safe work environment for all associates in both FC and DS areas
Process Improvement:
- Identify and lead process improvement initiatives using Lean tools
- Analyze metrics to find root causes and drive operational enhancements
- Develop practical solutions to complex problems without compromising quality
Cross-functional Collaboration:
- Liaise with internal teams and external partners to ensure smooth outbound and delivery operations
- Communicate daily metrics and report exceptions to relevant departments
Innovation & Adaptability:
- Embrace and lead change in Amazons fast-paced environment
- Support the implementation of new systems and processes in outbound and delivery operations
A day in the life
- Work flexible schedules including nights weekends and holidays as required
- Operate in SSD operations linking Fulfillment Center and Delivery Station systems
- Thrive in a dynamic fast-paced atmosphere
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Experience in employee and performance management
- Bachelors degree or equivalent
- Speak write and read fluently in English
- Speak write and read fluently in Portuguese
- Experience in performance metrics process improvement and Lean methodologies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As we continue to expand our operations were seeking exceptional leaders who share our passion for innovation and customer obsession. At Amazon youll have the opportunity to work on projects collaborate with world-class talent and make a tangible impact on millions of customers lives. We foster a culture of ownership continuous learning and data-driven decision-making empowering our employees to think big and bring their ideas to life.
Role Overview:
As an Sub Same Day Area Manager - Outbound you will play a crucial role in our complex and fast-paced logistics network. This dynamic position combines responsibilities across our Fulfillment Center (FC) and Delivery Station (DS) operations requiring a versatile leader who can seamlessly manage both outbound processes and delivery preparations.
Youll be at the forefront of our customer-facing operations ensuring that millions of packages are processed efficiently and prepared for timely delivery. Your focus will span four key areas: safety quality customer experience and productivity. Youll be responsible for leading a diverse team of associates optimizing processes and driving continuous improvement in our outbound and delivery operations.
This role offers a unique opportunity to gain comprehensive experience in Amazons logistics ecosystem. Your decisions and innovations will directly impact Amazons ability to meet and exceed customer expectations playing a vital part in our mission to be Earths most customer-centric company.
As an Area Manager youll also be instrumental in shaping Amazons future leaders. Youll mentor and develop your team fostering a culture of excellence and innovation. This role is ideal for those who thrive in a fast-paced environment enjoy solving complex problems and are passionate about delivering results that directly impact customer satisfaction.
Key job responsibilities
Team Leadership:
- Manage and develop a team of warehouse associates
- Oversee performance provide training and address team member needs
- Collaborate with other Area Managers to balance labor and ensure efficient operations
Operational Management:
- Review work forecasts and set productivity targets to meet overall building objectives
- Oversee the outbound process from order fulfillment to last-mile delivery preparation
- Monitor and improve KPIs such as TPH Attendance On-Time Dispatch and Delivery Experience Accuracy
Safety & Compliance:
- Implement and support all safety programs and ensure OSHA compliance
- Maintain a safe work environment for all associates in both FC and DS areas
Process Improvement:
- Identify and lead process improvement initiatives using Lean tools
- Analyze metrics to find root causes and drive operational enhancements
- Develop practical solutions to complex problems without compromising quality
Cross-functional Collaboration:
- Liaise with internal teams and external partners to ensure smooth outbound and delivery operations
- Communicate daily metrics and report exceptions to relevant departments
Innovation & Adaptability:
- Embrace and lead change in Amazons fast-paced environment
- Support the implementation of new systems and processes in outbound and delivery operations
A day in the life
- Work flexible schedules including nights weekends and holidays as required
- Operate in SSD operations linking Fulfillment Center and Delivery Station systems
- Thrive in a dynamic fast-paced atmosphere
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Experience in employee and performance management
- Bachelors degree or equivalent
- Speak write and read fluently in English
- Speak write and read fluently in Portuguese
- Experience in performance metrics process improvement and Lean methodologies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Sales Experience
- Direct Sales
- retail Experience
- Hospitality Experience
- Management Experience
- Process Improvement
- Outside Sales
- Team Management
- Kaizen
- Leadership Experience
- Public Speaking
- Supervising Experience
About Company
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