Business Operations Coordinator
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Job Location:
Bon Accord - Canada
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Oneroot Inc. is a family-owned Canadian food manufacturer specializing in premium honey products.
We sell through multiple channels including Amazon Shopify retail partners and international export
markets such as the USA Japan and China. We are seeking a highly organized and dependable
Business Operations Coordinator to oversee day-to-day office and operational activities. This is a
hands-on cross-functional role involving operations fulfillment inventory customer service accounting
support and business coordination. This role offers full exposure to how a growing food manufacturing
business operates and has the potential to grow into a General Manager role.
Key Responsibilities
Oneroot Inc. is a family-owned Canadian food manufacturer specializing in premium honey products.
We sell through multiple channels including Amazon Shopify retail partners and international export
markets such as the USA Japan and China. We are seeking a highly organized and dependable
Business Operations Coordinator to oversee day-to-day office and operational activities. This is a
hands-on cross-functional role involving operations fulfillment inventory customer service accounting
support and business coordination. This role offers full exposure to how a growing food manufacturing
business operates and has the potential to grow into a General Manager role.
Key Responsibilities
- Oversee daily office and warehouse operations to ensure smooth workflows.
- Ensure online orders and freight shipments (parcel LTL FTL containers) are fulfilled accurately and on time.
- Coordinate order processing shipping documentation and operational paperwork.
- Manage inventory and sales orders using CIN7.
- Provide professional and friendly customer service via Gorgias email phone and in person.
- Communicate effectively with customers suppliers logistics partners and service providers.
- Support Amazon Shopify retail and export sales channels.
- Assist with online marketing initiatives (Google Meta Amazon advertising).
- Handle bookkeeping tasks using QuickBooks Online (QBO) including transaction recording and reconciliations.
- Support month-end and year-end preparation.
- Identify process improvements and support business growth initiatives.
- Participate in occasional business travel as required.
- Basic understanding of accounting or bookkeeping.
- Strong organizational and time-management skills.
- Clear and professional communication skills.
- Friendly customer-focused attitude.
- Willingness to wear many hats in a small company environment.
- Diploma or degree in Business Accounting Operations or related field (or equivalent experience).
- Experience with QuickBooks Online (QBO) is an asset.
- Experience with CIN7 Gorgias Amazon or Shopify is an asset.
- Proficiency in Korean Mandarin Cantonese and/or Japanese is a strong asset.
- Valid Ontario G drivers license is an asset.
- 3540 hours per week.
- In-office role.
- Long-term growth opportunity for the right candidate.
Required Experience:
Junior IC
Key Skills
- Motivational Interviewing
- Marketing
- Microsoft Office
- Microsoft Access
- Ellucian
- Microsoft Outlook
- Microsoft Word
- Visio
- Detailing
- Microsoft Powerpoint
- Microsoft Excel
- Administrative Experience
About Company
Change Connect is a boutique advisory and consulting firm specializing in small mid-sized business' strategy and growth.
