Heres What You Need
High School Diploma or equivalent required
Associates degree preferred
Associates degree in business Healthcare or related degree preferred
3 years experience in patient registration billing hospital admissions or similar position required
Medical Insurance Referral experience in a clinic strongly preferred
One (1) year Medical Assistant (CMA/MA) or Licensed Vocational Nursing (LVN) experience within the last three (3) years strongly preferred
Advanced Computer Skills including proficiency with Microsoft Office applications: Outlook Word and Excel required
Must be highly proficient in EPIC software systems billing software medical terminology and able to easily learn and use web-based software applications for patient access and other clinical administration functions.
Candidate should have extraordinary organizational skills and attention to detail high level of written and oral communication and excellent customer service skills.
Demonstrates sound judgment and composure with the ability to take appropriate action in emergency situations
Be an outgoing positive team player who handles multiple projects simultaneously in a fast-paced environment
What You Will Do
Responsible for coordinating all administrative aspects of the patient flow from initial referral to patients final visit for the IEEM Outpatient Clinic.
Oversight of Clinic Services: Chart Preparations including obtaining medical records requests and Patient Follow up Registration and Insurance Verification.
Provides regular status reports during team meetings regarding visit schedules including patient status patient volumes on unit insurance approvals pending and communications received from referring physician offices etc.
Coordinates scheduling with that of the practitioners schedules to ensure proper coverage of patient appointments and procedures/testing.
Provides administrative support to the physicians advanced practice providers members of the nursing staff and/or other disciplines of the clinic.
Coordinates copies of medical documentation with physician charges to support billing to third-party payers
Resolves complex patient billing inquiries and problems
Conducts all functions associated with patient check-in/check-out including pricing services collecting payment and scheduling follow-up appointments
Confirms next-day appointments and alerts patients as to what documentation is needed including details associated with time-of-service payment.
Completes payment and benefit verification on all patients in accordance with practice policies
Have knowledge of insurance authorization and billing requirements for government insurance and private/commercial insurance payers.
Keeps patient exam rooms stocked clean and orderly
Answers phone calls and directs them appropriately manages daily faxes and voicemails.
When and if appropriate may be asked to function as a Medical Assistant which includes but is not limited to:
Rooming patients documenting vital signs and assisting physicians and advanced practice providers in patient care.
Draw and collect blood samples from patients and prepare specimens for laboratory analysis and perform routine tests such as EKGs.
Performs other duties as assigned
Additional perks of being a Texas Health Employee
Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness as well as several other benefits.
A supportive team environment with regular weekday work hours and no nights or weekends.
Explore our Texas Health careers site for info like Benefits Job Listings by Category recent Awards weve won and more.
Do you still have questions or concerns Feel free to email your questions to .
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Patient Administrative Coordinator IEEM Part Time
Bring your passion to Texas Health so we are Better Together
Work location: In Person at IEEM 3rd Floor Outpatient Clinic at Texas Health Dallas 7232 Greenville Ave Dallas TX 75231
Work hours: Part Time; Wednesday Friday 8:00a 4:30p
IEEM highlights:
Required Experience:
IC
With 24 hospitals around Dallas-Fort Worth, Texas Health Resources provides care in most North Texas communities. Call 1-877-THR-WELL for more information.