Account Coordinator

Irving, TX - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Supports the Account Management team by maintaining and developing client accounts identifying growth opportunities and coordinating customer interactions. Engages with existing customers to drive revenue growth through meeting scheduling upselling opportunities and sales support activities while ensuring a high-quality customer experience.

Essential Duties & Responsibilities

Gathers information from existing customers to identify potential growth and upsell opportunities
Schedules and coordinates customer meetings and product demonstrations
Supports sales cycles for smaller transactional opportunities
Acts as a liaison between clients and internal departments
Identifies customer needs and routes non-sales inquiries to appropriate teams (e.g. support billing)
Maintains a high level of customer service and engagement
Assists the sales team in meeting service level agreements (SLAs)
Supports various sales projects and initiatives as needed

Minimum Requirements

Minimum 2 years of experience in sales support business development or account management support
Strong written and verbal communication skills
Customer-focused with a collaborative team-oriented mindset
Highly organized with strong attention to detail
Ability to coordinate across departments and manage multiple tasks
Experience with CRM tools (e.g. Salesforce) preferred
Motivated proactive and results-driven with a focus on identifying growth opportunities

Job Summary Supports the Account Management team by maintaining and developing client accounts identifying growth opportunities and coordinating customer interactions. Engages with existing customers to drive revenue growth through meeting scheduling upselling opportunities and sales support activit...