DescriptionJob Summary:
The Benefits Assistant provides administrative and employee-facing support for the organizations benefits programs with a primary focus on benefits communication education and coordination. This role partners closely with the Lead Benefits Specialist and Employee Success team to ensure employees receive timely accurate and clear information about their benefits and that benefits materials and resources remain current and accessible.
This position is ideal for someone who enjoys supporting employees coordinating details and creating clear engaging benefits communications rather than managing complex benefits administration or compliance activities.
Key Responsibilities
- Serve as a first point of contact for routine employee questions regarding benefits programs eligibility enrollment timelines and available resources.
- Respond to benefits inquiries in a timely professional and service-oriented manner escalating complex or technical issues to the Lead Benefits Specialist as appropriate.
- Support open enrollment activities by helping prepare employee communications reminders and educational materials.
- Maintain and update benefits content on the employee website Employee Handbook Benefits Guide and related reference materials to ensure information is accurate clear and user-friendly.
- Create and update PowerPoint presentations flyers FAQs and other written or visual materials to support effective communication of benefits.
- Help ensure benefits messaging is consistent across platforms and aligned with organizational values.
- Provide logistical and administrative support for benefits-related events such as webinars virtual meetings health fairs and wellness expos.
- Assist with scheduling preparation of materials attendee communications and post-event follow-up.
- Process and track benefitsrelated invoices ensuring accuracy and timely submission for payment.
QualificationsRequired Qualifications
- 24 years of administrative coordination or support experience preferably in HR benefits or employee services
- Strong customer service skills and the ability to communicate clearly and compassionately with employees
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word PowerPoint Excel) including creating presentations and written materials
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks prioritize work and meet deadlines in a collaborative environment
- Experience in higher education nonprofit or mission-driven organizations
Required Experience:
Junior IC
DescriptionJob Summary:The Benefits Assistant provides administrative and employee-facing support for the organizations benefits programs with a primary focus on benefits communication education and coordination. This role partners closely with the Lead Benefits Specialist and Employee Success team ...
DescriptionJob Summary:
The Benefits Assistant provides administrative and employee-facing support for the organizations benefits programs with a primary focus on benefits communication education and coordination. This role partners closely with the Lead Benefits Specialist and Employee Success team to ensure employees receive timely accurate and clear information about their benefits and that benefits materials and resources remain current and accessible.
This position is ideal for someone who enjoys supporting employees coordinating details and creating clear engaging benefits communications rather than managing complex benefits administration or compliance activities.
Key Responsibilities
- Serve as a first point of contact for routine employee questions regarding benefits programs eligibility enrollment timelines and available resources.
- Respond to benefits inquiries in a timely professional and service-oriented manner escalating complex or technical issues to the Lead Benefits Specialist as appropriate.
- Support open enrollment activities by helping prepare employee communications reminders and educational materials.
- Maintain and update benefits content on the employee website Employee Handbook Benefits Guide and related reference materials to ensure information is accurate clear and user-friendly.
- Create and update PowerPoint presentations flyers FAQs and other written or visual materials to support effective communication of benefits.
- Help ensure benefits messaging is consistent across platforms and aligned with organizational values.
- Provide logistical and administrative support for benefits-related events such as webinars virtual meetings health fairs and wellness expos.
- Assist with scheduling preparation of materials attendee communications and post-event follow-up.
- Process and track benefitsrelated invoices ensuring accuracy and timely submission for payment.
QualificationsRequired Qualifications
- 24 years of administrative coordination or support experience preferably in HR benefits or employee services
- Strong customer service skills and the ability to communicate clearly and compassionately with employees
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Word PowerPoint Excel) including creating presentations and written materials
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks prioritize work and meet deadlines in a collaborative environment
- Experience in higher education nonprofit or mission-driven organizations
Required Experience:
Junior IC
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