Digital Deployment Manager

Slough - UK

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Imagine turning digital product releases into impactful experiences.

Bring your skills in managing the strategic aspects of digital launches to drive adoption and ensure readiness for change.

There is no relocation support for this position.

Play your part in our team succeeding!

The Digital Deployment Manager bridges product development and business implementation ensuring effective delivery and adoption of digital products across Consumer and Shopper Engagement (CSE) global operations. This role focuses on communication handoffs and release processes combining product operations excellence with change leadership. It plays a key role in CSE Product Working Groups managing non-technical aspects of product rollouts like user testing pilots and change management.

In addition the Digital Deployment Manager collaborates closely with CSE Change Leads to deliver a proactive programme of change management to ensure more transformational digital change is met with excitement and cooperation to maximise the value delivered by strategic digital investments.

Collaborating with Product Managers the Digital Deployment Managermaintainsroadmap visibility drives adoption readiness coordinates deployment timing and optimises adoption metrics to ensure digital solutions achieve their intended value.

Core Responsibilities

Deployment planning Planning of testing pilot phases including success criteria and monitoring timelines ownership R&R comms and hypercare when appropriate
Adoption and value reporting Reporting progress and effectiveness of digital tool deployment according toProduct-defined metrics
Partner engagement and readiness Engage CSE stakeholders bring them on the digital change journey (in collaboration with Product team and Global Process Owner)
Cultural change strategy Understand the degree of change the complexity of existing and future processes and the support needed to successfully embed digital tools within CSE at a cultural level beyond specific releases or new features
Training needs development Work with CSE Academy to ensure training needs for new Digital solutions are developed and delivered

Do you have what it takes

Proven experience as an agile project manager or in a similar role
Experience working in/with a Contact Centre is essential
Experience working with digital products
Confidence using JIRA
Experience leading global teams through digital change and managing multiple stakeholders
Entrepreneurial approach and ability to prioritise and lead multiple projects independently with a keen attention to detail
Great communication with the ability to build networks with key partners across the organisation as a whole
Strong presentation and influencing skills

Additional details about this role

This role requires close collaborationbothwithCSE teams (based in Slough) andCSE Product teams(based in London Hub)thereforeyou wouldaverage two days per week in Slough (where role is based) andone day per week in the London Hub. We work with best of both approachrequiringan average of3 daysa weekin the office.

#LI-JA1

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if youre interested in this role we encourage you to apply as soon as possible.

Whats in it for you

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount We know youll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible youll be rewarded through our bonus scheme.

Workplace - When you join the team youll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.

Required Experience:

Manager

Job DescriptionImagine turning digital product releases into impactful experiences. Bring your skills in managing the strategic aspects of digital launches to drive adoption and ensure readiness for change.There is no relocation support for this position. Play your part in our team succeeding!The Di...