ICT Trainee
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: ICT Trainee
Location: Nairobi
Department: Information and Communication Technology (ICT)
Reports To: ICT Manager
Job Summary
We are seeking a motivated and enthusiastic ICT Trainee to join our team and gain hands-on experience in the management maintenance and support of the organizations IT systems and infrastructure. The trainee will assist the ICT team in providing technical support maintaining hardware and software systems and ensuring smooth day-to-day ICT operations while developing practical skills in a professional environment.
Key Responsibilities
1. Technical Support
Provide first-level technical support to staff for hardware software and network-related issues.
Assist in troubleshooting computer systems printers and other ICT equipment.
Support users in installing and configuring software applications.
2. Systems & Network Support
Assist in monitoring and maintaining the organizations network infrastructure.
Support the setup configuration and maintenance of desktops laptops and peripheral devices.
Assist in system updates backups and routine maintenance.
3. ICT Infrastructure Maintenance
Help maintain ICT equipment inventory and asset records.
Assist in maintaining servers network devices and internet connectivity.
Participate in hardware installation and replacement when necessary.
4. Documentation & Reporting
Document technical issues and solutions in the ICT support system.
Assist in preparing basic ICT reports and system documentation.
Maintain proper records of ICT assets licenses and maintenance schedules.
5. Learning & Development
Participate in training sessions and learn best practices in ICT management and support.
Stay updated on emerging ICT technologies and tools.
Support ICT-related projects and initiatives as assigned.
Requirements
Qualifications & Requirements
Bachelors Degree in Information Technology Computer Science ICT or a related field.
Basic knowledge of computer hardware networking and operating systems.
Familiarity with Microsoft Office and basic IT troubleshooting.
Strong willingness to learn and develop ICT skills.
Good problem-solving and analytical skills.
Good communication and interpersonal skills.
Key Competencies
Technical curiosity and eagerness to learn
Attention to detail
Problem-solving ability
Teamwork and collaboration
Time management and organization
Customer service orientation
Company Industry
IT Services and IT Consulting
Key Skills
- Mainframe
- Access Control System
- Application Development
- Information Technology Sales
- Investment Management
- AS 400
