Systems Engineer AIOps
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Operate and improve a hybrid infrastructure estate and modern incident response. Focus on high-signal monitoring event correlation and safe automation using PRTG PagerDuty Jira/Jira Service Management and Teams.
Responsibilities
- Run and troubleshoot production systems across Windows Ubuntu HyperV AWS and Kubernetes.
- Build and tune PRTG monitoring (sensors thresholds dependencies maintenance windows) to reduce alert noise.
- Own PagerDuty on-call setup (services routing escalation severity) and integrate with Jira/JSM.
- Automate incident workflows: ticket creation enrichment (context/runbooks/diagnostics) routing and guardrailed remediation.
- Create/run runbooks for common recoveries (Windows services Linux daemons HyperV issues Kubernetes node/workload health).
- Lead incidents and post-incident reviews; drive corrective actions to completion.
Qualifications :
- 3 years in Systems/SRE/Platform Ops (production).
- Strong Windows Server PowerShell and Ubuntu Bash troubleshooting.
- Hands-on HyperV administration (hosts/clusters capacity patching).
- Experience with PRTG PagerDuty and Jira/JSM incident processes/automation.
- Comfortable building API/webhook integrations; Git-based workflow (Python a plus).
- Working knowledge of AWS and Kubernetes operations.
- EKS administration and Kubernetes upgrades/add-ons (CoreDNS/CNI/CSI); Helm.
- AWS IaC/automation (Terraform/CloudFormation) and/or AWS Systems Manager runbooks.
- Teams ChatOps automation (webhooks/bots) and strong RCA/postmortem facilitation.
Additional Information :
- Industry competitive salary
- Comprehensive Health & Life insurances
- Hybrid working
- Office lunch
- Exposure to working with distributed global teams
- Paid paternity leave
Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail .
Remote Work :
No
Employment Type :
Full-time
Key Skills
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- Academics
- Javase
- Cost Estimation
- Fire
- Business Studies
About Company
Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) with customers worldwide. But dont take our word for itread what analysts like G2 and Info-Tech have to say about us. Acumatica is different by design and purposely built to h ... View more
