Workforce Operations Coordinator
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Job Location:
Christchurch - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the role
Reporting to the Head of Sales the Workforce Operations Coordinator is a key member of the Sales Leadership Team. Youll be responsible for the daytoday coordination of workforce operations for our Christchurch store ensuring the sales floor is always wellstaffed welltrained and ready to deliver an outstanding customer experience.
This is a dynamic handson role that combines workforce planning problemsolving communication and a genuine people focus.
What youll be doing
In this role you will:
- Own workforce planning and rostering for the Christchurch sales team ensuring accuracy efficiency and alignment with trading needs
- Oversee timesheet management maintaining high standards of accuracy and reliability
- Manage and support our casual workforce forecasting staffing gaps and ensuring the right people are in the right place at the right time
- Play a central role in recruitment and onboarding supporting hiring managers and creating a smooth positive experience for new team members
- Coordinate training and development across the sales floor including managing and reporting on Redseed training modules
- Work closely with the Head of Sales Floor Managers and Supervisors to support daily operations and keep the store running smoothly
Qualifications :
What youll bring
Youll be someone who thrives in a fastpaced retail environment and enjoys bringing structure clarity and calm to busy operations. Youll bring:
- Strong organisational skills and attention to detail
- The ability to plan ahead anticipate challenges and respond quickly to change
- A peoplecentred solutionsfocused mindset
- Confidence using Microsoft Office and workforce management systems
- The ability to quickly learn and work with training platforms such as Redseed
- Clear communication skills and a collaborative working style
Your analytical thinking foresight and genuine interest in people will see you succeed in this role along with your ability to balance priorities while keeping everything running seamlessly.
Additional Information :
Why Ballantynes
Youll be joining a respected New Zealand brand that values professionalism development and teamwork. This is an opportunity to make a real impact on the customer experience while supporting and developing a large diverse sales team.
If you enjoy creating order from complexity supporting people to perform at their best and being part of a business that truly values its people wed love to hear from you.
This is a full-time 40-hour position working Monday to Friday.
Applications close 7th April 2026.
Please note we will be interviewing candidates during the application period so the role may close earlier than the end date.
Applicants must have current eligibility to work in New Zealand.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
At Ballantynes, everything we do is about delivering an exceptional customer experience. It's our people and the magic they perform, that brings those exceptional customer experiences to life whether those people are behind the scenes or on stage'. We have an exciting opportunity t ... View more
