Community Engagement Officer
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Job Summary
6 Month Contract With A Local Authority
Rugby Borough Council is seeking a proactive and community-focused Community Engagement Officer Waste to support the delivery of our Food Waste implementation project.
Working as part of the Strategic Communications Team you will develop and deliver engagement programmes and communications assets to ensure residents across the borough understand and participate in the Councils waste and recycling initiatives.
This is an exciting opportunity to play a key role in driving environmental change at a local level while ensuring inclusive high-quality engagement with all of Rugbys communities.
Key Responsibilities
Create and deliver a programme of engagement events and activities promoting the Food Waste implementation project.
Attend community events including occasional evenings and weekends.
Liaise with council services and external partners to maximise engagement opportunities.
Ensure engagement activities are accessible working closely with the Equality & Diversity Advisor to reach seldom-heard communities.
Collate and analyse community feedback to identify barriers to uptake and work with the Waste Team to address them.
Develop and maintain a comprehensive suite of engagement and communications resources for online and offline channels.
Ensure calls to action link to clear structured and relevant web content.
Prepare internal briefings and key messages for customer-facing staff.
Research write and distribute engaging content including positive news stories and articles for publications such as Tenant Times.
Support the implementation of consultation communications and engagement strategies.
Contribute to maintaining high corporate standards of customer service and communications.
Support corporate PR and communications to enhance the Councils reputation locally regionally and nationally.
Represent the Communications Consultation & Information Manager at meetings as required.
Represent the Council at external meetings conferences and workshops.
Provide media relations support out of hours in emergency situations (if required).
Ensure compliance with Health & Safety legislation and corporate policies.
Raise purchase orders receipt invoices and process virtual credit card payments where required.
Comply with all Council policies including Equality & Diversity Data Protection Safeguarding Risk Management Anti-Fraud Procurement and Business Continuity.
Requirements
Good standard of education.
Excellent written and verbal communication skills.
Experience working with residents and community groups from diverse backgrounds including hard-to-reach communities.
A friendly engaging manner with the ability to build strong relationships.
Strong IT skills including web communications content creation and management.
Ability to quickly understand council structures processes and issues.
Ability to work independently and use your own initiative.
Strong organisational and time management skills.
Commitment to the Councils CAN DO values.
Driving licence and access to a vehicle.
- 37 Working Hours Per Week
- Bi-weekly payments
- Basic DBS is required
Required Skills:
Previous experience as an estate cleaner General education qualification (desirable) UK driving licence
Company Industry
IT Services and IT Consulting
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
