Client Relationship Associate

• Own and nurture long-term client relationships emphasising trust satisfaction and ongoing partnership with BryteSight.

• Maintain regular strategic check-ins and planning discussions with clients.

• Collaborate with Brytesight Project Managers and technical teams to stay updated on project progress and proactively address relationship concerns.

• Advocate for clients internally while representing BryteSights value and capabilities externally.

• Identify opportunities for renewals expansions and additional services based on client needs timing and business goals.

• Support sales activities through account planning and proposals highlighting long-term value.

• Monitor overall client health satisfaction and engagement intervening early when risks or issues emerge.

• Help identify prospect establish and progress relationships with industry partners; specifically Owners Representatives / Project Managers Architects and General Contractors with the goal of securing new work with and from them.

• Secure new meetings for projects and partner relationships to expand and grow the company.

• Develop methods for prospecting new deals leads and project opportunities for pursuit.

• Stay connected with your assigned markets and relationships to build your pipeline of projects and revenue.

• Attend industry events get involved in industry organizations to deepen relationships and keep Brytesight Brand visible and top of mind in your market(s) and the industry.

• Represent Brytesight in a professional manner that maintains or enhances Brytesights brand value and reputation.

• Keep accurate CRM and account records documenting relationship insights growth opportunities and client feedback.

• Translate technical outcomes into value conversations helping clients recognise ROI without managing technical details.

Qualifications :

• Bachelors degree in Business Communications or a related field (preferred)

• Experience in account management relationship management ideally within technology or professional services

• Proven ability to build executive-level relationships and long-term trust

• Strong understanding of sales cycles renewals and account growth

• Excellent communication and interpersonal skills

• Highly driven and a self-starter

• Organized proactive and comfortable working across teams

• Ability to collaborate closely with Project Managers while remaining separate from project execution

• Client-first mindset with a strong sense of ownership and accountability

Additional Information :

• Compensation dependent upon experience.
• BRYTESIGHT has excellent benefit packages (health vacation 401k etc.) for you and your loved ones.

Remote Work :

No

Employment Type :

Full-time