Bilingual (EnglishSpanish) Public Service Clerk – San Francisco Department of Elections (1404 Clerk)

Position Description

In preparation for the June 2 2026 Statewide Direct Primary Election the Department is seeking applications for seasonal positions of Bilingual (English-Spanish) Public Service Clerk to assist with providing election information to candidates campaigns voters and the general public in person over the phone and by email. This position involves working directly with the public.

The ideal candidate is reliable a team-player and has experience learning new subject matter quickly and communicating that information to public audiences. 

This position will serve primarily as a Phone Bank and Ballot Delivery Clerk assisting candidates campaigns voters and members of the public primarily through phone-based support and through participation in the Ballot Delivery Program. The position will also assist with in-person and email inquiries related to filing for office voter registration voting options and other election-related information. When performing these duties the employee will use the Departments voter registration database online tools website and other resources to provide accurate impartial and professional assistance.

In addition to the range of duties assigned to the 1404 job code the person in this position will have the following responsibilities:

1. Responding to a high volume of incoming phone calls and providing election information in English and Spanish in a courteous professional and nonpartisan manner while using multiple applications simultaneously.
2. Assisting callers in English and Spanish with navigating the Departments website online tools and completing or submitting required paperwork.
3. Responding to campaign and voter inquiries by phone and determining when to resolve issues directly or route inquiries to appropriate Department staff.
4. Informing voters of their options to participate in upcoming elections and applicable legal requirements.
5. Supporting the Ballot Delivery Program including preparing delivery materials tracking ballot deliveries and updating voter records in the voter registration database.
6. Delivering ballots to eligible voters and residents in accordance with Department procedures election laws and safety protocols.
7. Reviewing and assessing candidate and ballot measure filing paperwork for completeness and accuracy.
8. Performing clerical tasks such as filing scanning and data entry.
9. Facilitating observation tours as assigned.
10. Participating in presentations and staffing resource tables at community events throughout San Francisco as needed.
11. Assisting with post-election ballot processing tasks.

This position requires bilingual skills in English and Spanish.

This position also requires a valid California drivers license and a clean DMV record. Successful candidates will be required to show their valid CA drivers license and provide a copy of their latest DMV record before an offer can be made.

Position Schedule Requirements and Work Location

This is a seasonal position with a tentative start date of April 13 2026 and tentative end date of June 19 2026; actual assignment start and end dates will be determined by the Departments operational needs. This position requires sitting and standing for prolonged periods being able to multitask between phone and computer and lifting and moving up to 25 pounds.

Work will be on site at the Department of Elections Office at City Hall San Francisco California. Work hours will vary in accordance with the demands of the election cycle and will range between 20 and 40 hours per week. Although most work is expected to be completed during normal workday hours 8 a.m.-5 p.m. Monday through Friday employees must be available to work overtime both during the week and on weekends as necessary. Overtime hours will be paid at 1.5 the hourly rate.

This is a temporary exempt as-needed position. Temporary exempt as-needed employees who have worked more than 1040 hours in any consecutive 12-month period and whose normal work week at the time of inclusion in the system is not less than 20 hours are eligible for health coverage and retirement benefits. For more information on the City and County of San Francisco benefit policies refer to the Department of Human Resources website at Salary: $31.5375 to $38.3375 hourly

$65598 to $79742 annually

Qualifications :

Minimum Qualifications:

One (1) year of clerical experience including preparing and maintaining a variety of records and/or documents filing use of office equipment public contact and processing of incoming and outgoing mail.

Substitution:  Completion of an approved City and County of San Francisco Clerical Administrative Training program or completion of a clerical training program (240 hours) or 15 semester units (or equivalent quarter units) of coursework from an accredited college or university may substitute for up to 6 months of required experience.

Desired Qualifications:

• A demonstrated strong work ethic and high level of integrity

• Experience providing excellent customer service
• Experience accurately entering data and using computer software
• Flexibility and tolerance for occasional long hours
• Ability to maintain enthusiasm patience and a positive demeanor

To be considered for this position applications must be received by 5:00 p.m. March 19 2026.

If you have any questions regarding this recruitment or application process please contact the Elections Hiring Team at

Additional Information :

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Carol Isen - Human Resources Director

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex race age religion color national origin ancestry physical disability mental disability medical condition (associated with cancer a history of cancer or genetic characteristics) HIV/AIDS status genetic information marital status sexual orientation gender gender identity gender expression military and veteran status or other protected category under the law.

Remote Work :

No

Employment Type :

Full-time