What youll do
- Lead and oversee all Rooms Division functions including Front Office Housekeeping Guest Services and Reservations ensuring seamless end-to-end guest journeys.
- Drive exceptional guest satisfaction by embedding brand standards across all touchpoints and acting as the senior escalation point for complex service matters.
- Deliver commercial performance across the Rooms Division optimising occupancy ADR RevPAR and departmental profitability in partnership with the commercial team.
- Manage departmental budgets labour productivity and cost controls to ensure financial targets are achieved.
- Maintain operational excellence ensuring room product quality inventory management and compliance with health safety and security standards.
- Develop coach and retain high-performing leaders within the Rooms Division fostering engagement and succession capability.
- Collaborate closely with the Hotel Manager / General Manager and wider leadership team to drive overall hotel performance and strategic objectives
Qualifications :
What were looking for
- A strong hotel operator with local and/or international experience in a similar role preferably within a luxury and/or lifestyle environment.
- Ideally you will have previous pre-opening experience.
- You are comfortable handling all commercial aspects and are able to strike the balance between commercial decisions and doing whats right for the brand.
- You have a passion for providing great guest experiences rooted in unique and locally driven experiences.
- You are comfortable with the strategic as well as day to day detail.
- You are an excellent relationship builder with previous experience of owner relationships.
- You are an excellent relationship builder confident in working with other teams and leaders; youre passionate about what we can achieve together.
- You want to question the norm and create change by doing things differently.
- Youre grounded we leave our egos at the door and approach everything with an open mind.
Additional Information :
Whats in it for you...
- The opportunity to launch an exciting new hospitality concept in Budapest and have a real impact on its success.
- Join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences and building a portfolio of brands.
- A competitive package and plenty of opportunity for development.
Remote Work :
No
Employment Type :
Full-time
What youll doLead and oversee all Rooms Division functions including Front Office Housekeeping Guest Services and Reservations ensuring seamless end-to-end guest journeys.Drive exceptional guest satisfaction by embedding brand standards across all touchpoints and acting as the senior escalation poin...
What youll do
- Lead and oversee all Rooms Division functions including Front Office Housekeeping Guest Services and Reservations ensuring seamless end-to-end guest journeys.
- Drive exceptional guest satisfaction by embedding brand standards across all touchpoints and acting as the senior escalation point for complex service matters.
- Deliver commercial performance across the Rooms Division optimising occupancy ADR RevPAR and departmental profitability in partnership with the commercial team.
- Manage departmental budgets labour productivity and cost controls to ensure financial targets are achieved.
- Maintain operational excellence ensuring room product quality inventory management and compliance with health safety and security standards.
- Develop coach and retain high-performing leaders within the Rooms Division fostering engagement and succession capability.
- Collaborate closely with the Hotel Manager / General Manager and wider leadership team to drive overall hotel performance and strategic objectives
Qualifications :
What were looking for
- A strong hotel operator with local and/or international experience in a similar role preferably within a luxury and/or lifestyle environment.
- Ideally you will have previous pre-opening experience.
- You are comfortable handling all commercial aspects and are able to strike the balance between commercial decisions and doing whats right for the brand.
- You have a passion for providing great guest experiences rooted in unique and locally driven experiences.
- You are comfortable with the strategic as well as day to day detail.
- You are an excellent relationship builder with previous experience of owner relationships.
- You are an excellent relationship builder confident in working with other teams and leaders; youre passionate about what we can achieve together.
- You want to question the norm and create change by doing things differently.
- Youre grounded we leave our egos at the door and approach everything with an open mind.
Additional Information :
Whats in it for you...
- The opportunity to launch an exciting new hospitality concept in Budapest and have a real impact on its success.
- Join an innovative fast-growing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences and building a portfolio of brands.
- A competitive package and plenty of opportunity for development.
Remote Work :
No
Employment Type :
Full-time
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