Account Supervisor
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Job Location:
Birmingham, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Account Supervisor (Client Leadership and Operations Focus)
About the Role
DEPLOY has been retained to help find an Account Supervisor who brings clarity organization and steady leadership to fast-moving client work.
DEPLOYs clients approach is grounded in behavioral science. They help brands drive measurable change by understanding how people actually make decisions. This role plays a key part in translating that thinking into well-executed on-time on-budget work.
You will serve as the operational anchor on your accounts helping work move forward smoothly keeping teams aligned and ensuring clients feel confident in how we operate.
If you take pride in making smart work run well and delivering both strong strategy and disciplined execution this role is for you.
What Youll Do:
Client and Account Leadership
Lead day-to-day client communication and meetings
Translate strategic and behavioral insights into clear scopes timelines and deliverables
Ensure behavioral thinking is reflected in execution
Keep clients informed and aligned
Anticipate issues and resolve them early
Support new business efforts as needed including participating in pitches and helping operationalize newly won accounts
Operational and Project Management Discipline
Build and maintain clear timelines and status documentation
Drive accountability across strategy behavioral psychology creative and media teams to ensure aligned and disciplined execution
Ensure deadlines are met and next steps are defined
Identify workflow gaps and recommend practical improvements
New client work is onboarded smoothly with clear scope timelines and financial discipline
Financial Awareness:
Monitor burn reports and track budget pacing
Flag scope creep and support margin discipline
Provide leadership with visibility into overall account health
Team Contribution
Mentor and support junior team members
Operate independently while keeping leadership informed
Help establish and reinforce strong account management practices
What Were Looking For:
5 to 8 years of client service experience in an agency environment
Strong project management instincts and attention to detail
Ability to connect strategic thinking to execution
Highly organized with consistent follow-through
Comfortable tracking budgets and identifying financial risks
Calm under pressure and solution-oriented
Able to operate in a scrappy evolving environment with minimal oversight
Collaborative low-ego and steady presence
Bonus: Experience improving internal workflows or processes
Work Style:
Remote with preference for Central or Eastern time zones
In-office presence (about once per quarter)
Travel for client engagements as needed
What Success Looks Like:
Strategic thinking is clearly translated into execution
Timelines are consistently met
Clients feel informed and confident
Workflows are organized and predictable
Budget pacing is visible and proactively managed
Leadership can focus on strategic growth rather than daily follow-ups
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- ABC Analysis
- Account Management
- Communication
- CRM
- Excel
- Salesforce
- PMP
- Customer Relationships
- Business Relationships
- Sales Goals
- Sales Process
- CPA
About Company
Surely I have had problems with shipping and transporting orders and because of this in Deploy, our goal was to address a major problem for all of us.. We heard you in all these details and we reached the solution.
