Senior Data Technology Services Lead

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Position Summary:

Data Platform Engineering & DevOps

• Design implement and maintain CI/CD pipelines for enterprise data processing and ingestion.
• Automate build test and deployment workflows for Spark Hive Kafka and realtime jobs.
• Establish standards ensuring reliability scalability and repeatability across environments.

Infrastructure Provisioning & Platform Operations

• Provision and manage Hadoop and distributed compute clusters using Ansible Mesos and Marathon.
• Lead lifecycle management including upgrades expansions and decommissioning.
• Support modernization initiatives across thousands of nodes and multitenant workloads.

Monitoring Observability & Resiliency

• Implement observability solutions:
• Metrics dashboards with Grafana/Prometheus
• Centralized logs via Elasticsearch
• Job and platform monitoring with ITRS Dynatrace and similar tools
• Ensure stability SLA adherence and rapid incident response for critical pipelines.

Containerization & CloudNative Enablement

• Dockerize ingestion and processing components including C3 workloads.
• Enable and operate Spark workloads on Kubernetes.
• Promote container execution models for scalability and operational efficiency.

Workflow Orchestration

• Design and manage complex workflows and DAGs using Oozie Autosys and Marathon.
• Ensure faulttolerant auditable and reliable pipeline execution.
• Define orchestration standards for onboarding new applications and business lines.

Data Lake & Platform Engineering Scope

Performance Optimization

• Tune Impala YARN and Kudu for multitenant performance and fairness.
• Optimize Spark executor memory shuffle behavior and resource allocation.
• Configure storage and compute parameters for highthroughput processing.

Data Lake Management

• Support and optimize data formats on HDFS.
• Maintain efficient partitioning strategies for Hive Kudu and HBase.
• Enable scalable governed access for analytics and operational workloads.

Security & Compliance

• Apply and manage finegrained access controls using Apache Ranger.
• Integrate Kerberos and ensure encryption in transit and at rest.
• Maintain compliance with regulatory audit and enterprise standards.

Enterprise Leadership & Strategic Responsibilities

• Partner with senior executives across Markets Risk and Banking to align platform strategy.
• Lead modernization efforts including Hadoop upgrades and endoflife remediation for 2000 nodes.
• Coordinate resiliency and disasterrecovery testing for 100 tenant applications.
• Drive crossbusiness enablement through unified governance cataloging and datamanagement services.
• Onboard and integrate AI datamodeling and GenAI platforms (C3 Talend AskGPS).
• Provide capacity planning infrastructure forecasting and financial guidance for annual investment planning

Required Qualifications

• Extensive experience (10 yrs) with largescale data platforms and distributed systems including Hadoop Spark Hive Kafka Impala YARN Kudu and HBase.
• Strong background in DevOps and automation including CI/CD pipelines Ansible Mesos and Marathon.
• Handson experience with containerization and orchestration technologies such as Docker and Kubernetes.
• Experience implementing enterprise monitoring observability and logging solutions.
• Deep understanding of data security access controls and compliance in regulated environments.
• Proven ability to operate independently and influence technology strategy at an enterprise level.
• Experience partnering with senior leadership and managing cross functional stakeholders.
• Strong financial acumen including capacity forecasting and cost optimization.
• Demonstrated success leading complex modernization and transformation initiatives.

Desired Qualifications

• Bachelors degree in Computer Science Engineering or a related field (advanced degree preferred).
• Extensive relevant experience in data engineering platform operations or distributed systems including leadership roles in large enterprise environments.

Job Description:
This job is responsible for leading a team to develop best practices and set operational standards. Key responsibilities include leading the plan design and implementation of complex solutions applying knowledge of technology and communicating technology solutions across audiences including technical managerial business executives senior executives and/or vendors. Job expectations may include coaching mentoring providing feedback and career development to members of the team directing team activities and adhering to defined practices and policies to obtain results.

Responsibilities:

• Provides leadership in defect incident problem and change review meetings and release activities as applicable developing reliable and repeatable solutions to technology issues
• Manages the stability resiliency reliability and performance of a wide array of supported systems
• Provides point of escalation for team members peers and partner teams and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
• Mentors staff provides technical leadership across the organization and participates and helps with the resource interview and onboarding processes
• Directs appropriate teams to ensure alerts monitoring dashboards and processes are established appropriately for new projects and initiatives
• Performs access reviews conducts compliance activities and serves as a delegate for administrative processes
• Supports change implementations and proactively identifies potential issues resulting from the changes

Skills:

• Collaboration
• Influence
• Production Support
• Risk Management
• Solution Design
• Analytical Thinking
• Architecture
• Innovative Thinking
• Result Orientation
• Stakeholder Management
• Adaptability
• Automation
• DevOps Practices
• Project Management
• Solution Delivery Process

Shift:

Hours Per Week: