Payments- U.S. Virtual Solutions Product Manager- Vice President
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the U.S. Virtual Solutions Product Teamyou are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Define and execute endtoend product strategy and visionfor U.S. Virtual Solutions whichis anchored to customer value revenue and profitability goals
- Lead discovery and market research; synthesize insights into the roadmap and investment theses
- Develop and prioritizethe Regional product backlog to deliver the strategic roadmap and value proposition
- Establish a measurement framework and KPIs; track costs adoption risk posture reliability and outcomes
- Identify validate and scale highvalue use cases with crossfunctional partners (Sales Client Service Onboarding Operations Technology Legal Controls)
- Review product financials and performance trends; partner with Finance to diagnose drivers and coursecorrect
- Analyze product client and operational data to surface insights and inform prioritization and tradeoffs
- Lead endtoend issue triage and resolution for client and operational matters; capture learnings and implement preventive actions
- Track and report incoming inquiries; build reporting that illuminates U.S. market performance and stakeholder needs
- Communicate priorities progress and impact via clear concise executiveready materials and presentations
- Close stakeholder knowledge gaps through training documentation and ongoing knowledge sharing for U.S. Virtual Solutions. Close stakeholder knowledge gaps through training documentation and ongoing knowledge sharing for U.S. Virtual Solutions
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Demonstrated intellectual curiosity with strong analytical and problemsolving skills; comfort mining and interpreting data
- Ability to partner effectively across Sales Operations Client Service Onboarding Technology and Control functions to drive results
- Persistence in determining root cause and engaging stakeholders to drive resolution
- Proven ability to organize projects advance product use cases and drive to closure
- Strong communication and influence skills; clear executiveready written and verbal communication
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Experience with payments treasury services or account/virtual account products
- Familiarity with product financials management reporting executive presentations performance reporting
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
