Senior Administrative Assistant

Our Company

Explore how you can contribute at AmeriLife.

For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.

Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.

Job Summary

Job Description

Duties/Responsibilities
The following reflects duties for this job but does not restrict the tasks that may be assigned. Management
may assign or reassign duties and responsibilities to this job at any time for business reasons.
Reports to a Market Leader and has authority to exercise discretion and independent judgment including considering comparing and evaluating assigned Agencies administrative and support functions as well as providing recommendations to Market Leaders and the Home Office pertaining to efficiencies and other items of importance - within assigned Agencies.
Provides administrative support to the Market Leader and designated Agency Managers
Answer phone calls and emails from prospects clients AmeriLife associates and other agencies both professionally and promptly
Directs inquiries to the appropriate person to ensure client satisfaction.
Completes administrative tasks such as preparing for morning meetings agent interviews client visits etc. to help ensure a professional and well-organized office environment
Coordinates and assists with agent referrals and on-site recruiting
Track monitor and update interview availability all interview dispositions and onboarding using applicant tracking software and other company systems
Guide new agents through the onboarding process in a timely manner
Provides feedback to candidates regarding next steps and requirements connected to appointment as an agent and assists with regular follow ups to keep agents engaged as needed
Schedules new agent training (AmeriLife University)
Attends regular recruiting training calls to keep up with best practices system and process training
Responsible for admin level duties within lead management system including but not limited to: Adding agents to AMS deactivating terminated agents assigning and recycling leads creating local agent campaigns and other duties assigned by Manager and/or Market Leader
Assists with a variety of sales activities including meeting scheduling seminars maintenance and distribution of sales materials including required follow up with prospective clients and policy holders
Orders office supplies as needed and schedule maintenance for office repairs track office expenses and perform basic reconciliation of monthly expenses
Generates and distributes reports spreadsheets presentations regarding recruiting and sales results including agency production and agents activity

Qualifications
Minimum Job Requirements
Proficient in MS Office: Word Excel Outlook
Proficient in Avature (recruiting software) and AMS (CRM / marketing system)
Requires 3-5 years of related experience

Knowledge Skills and Abilities
Ability to work independently multi-task and handle confidential information
Professional demeanor
Excellent written and verbal communication skills
Bilingual skills may be required in select locations
Excellent organizational and prioritization skills a must

What AmeriLife Offers

A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .

Pay Transparency Statement

We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.