Job Summary
The Healthcare Administrative Associate plays a vital role in maintaining front-office workflow to optimize the efficiency of the medical practice clinic and/or department. This position supports daily administrative operations ensures accurate documentation and billing processes and delivers excellent customer service to patients and visitors.
Key Responsibilities
-
Greet screen and provide service to patients and visitors
-
Process mail fax and other documents
-
Maintain multi-line phone system/switchboard
-
Schedule register and check patients in and out
-
Maintain and update medical records
-
Perform data management and maintain spreadsheets
-
Run and maintain reports
-
Perform charge entry and process billing documents
-
Research and resolve billing-related issues
-
Collect co-payments deductibles and other self-pay amounts at time of service
-
Maintain cash box and receipt books
Qualifications
Education:
High school diploma or GED required
Experience:
None required
Licensure/Certification:
None required
Other Minimum Qualifications:
-
Strong customer service orientation
-
Excellent grammar spelling and punctuation skills
-
Knowledge of medical terminology
-
Familiarity with office procedures and equipment
-
Proficiency in computer data entry and keyboarding
-
Ability to use electronic medical record systems
-
Strong organizational communication and interpersonal skills
-
Proficiency in Microsoft Office applications (Word Excel) preferred
-
Ability to multitask effectively
Job Summary The Healthcare Administrative Associate plays a vital role in maintaining front-office workflow to optimize the efficiency of the medical practice clinic and/or department. This position supports daily administrative operations ensures accurate documentation and billing processes and del...
Job Summary
The Healthcare Administrative Associate plays a vital role in maintaining front-office workflow to optimize the efficiency of the medical practice clinic and/or department. This position supports daily administrative operations ensures accurate documentation and billing processes and delivers excellent customer service to patients and visitors.
Key Responsibilities
-
Greet screen and provide service to patients and visitors
-
Process mail fax and other documents
-
Maintain multi-line phone system/switchboard
-
Schedule register and check patients in and out
-
Maintain and update medical records
-
Perform data management and maintain spreadsheets
-
Run and maintain reports
-
Perform charge entry and process billing documents
-
Research and resolve billing-related issues
-
Collect co-payments deductibles and other self-pay amounts at time of service
-
Maintain cash box and receipt books
Qualifications
Education:
High school diploma or GED required
Experience:
None required
Licensure/Certification:
None required
Other Minimum Qualifications:
-
Strong customer service orientation
-
Excellent grammar spelling and punctuation skills
-
Knowledge of medical terminology
-
Familiarity with office procedures and equipment
-
Proficiency in computer data entry and keyboarding
-
Ability to use electronic medical record systems
-
Strong organizational communication and interpersonal skills
-
Proficiency in Microsoft Office applications (Word Excel) preferred
-
Ability to multitask effectively
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