What Youll Do
Product Discovery & Strategy: Lead deep customer discovery sessions to identify high-value use cases for Voice AI. Youll turn ambiguous market signals into a concrete prioritized roadmap that solves real-world CX pain points.
End-to-End Lifecycle Management: Own the product from concept to launch. This includes writing crisp PRDs defining success metrics (KPIs) and managing the sprint cycle alongside engineering to ensure high-velocity shipping.
Holistic Product Ownership: You take responsibility for the products success as a business not just a set of features. You ensure every release directly contributes to user retention revenue growth and long-term defensibility.
Voice UX & AI Orchestration: Design the logic for natural empathetic voice interactions. You will define how our agents handle interruptions various accents and complex edge-case human emotions to ensure a premium user experience.
Drive Cross-Functional Alignment: Serve as the connective tissue between engineering design and sales. Youll ensure that what is being built is technically feasible beautifully designed and commercially viable.
Growth & Positioning: Collaborate on product-led growth (PLG) initiatives. Youll design onboarding flows that reduce time-to-value and work on the messaging that explains why our AI outperforms the competition.
Feedback Loops: Establish a rigorous process for gathering user feedback and telemetry data to iterate on the product in near real-time maintaining a tight loop between build measure and learn.
Who You Are
The 5-7 Year Veteran: Youve spent significant time in the trenches of B2B SaaS or AI. Youve seen what good looks like but youre hungry to build great.
Independent Thinker: You dont need a playbook handed to you. You find the problems validate them with data and customers and propose the solutions.
The Marketer-PM Hybrid: You understand that building the product is only half the battle. You know how to position a product so it resonates and can drive growth through marketing efforts.
Technically Fluent: You dont need to code but you should understand how LLMs TTS (Text-to-Speech) and STT (Speech-to-Text) pipelines work especially regarding latency and accuracy.
High Agency: When a hurdle appears you go over under or through it. You thrive in the ambiguity and fast pace of an early-stage startup.
Additional Information :
Responsible for safeguarding sensitive company data against unauthorized access use or disclosure and for reporting any suspected security incidents in line with the organizations ISMS (Information Security Management System) policies and procedures.
Remote Work :
No
Employment Type :
Full-time
Launched in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo is a technology company focused on empowering Indian travelers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists travelers in making smarter travel decisions by leveraging artificial intellige ... View more