Housekeeping Supervisor

What we offer

Belong in a place where you can be yourself and love what you do. You will join an energetic team where every contribution matters and your creative ideas will elevate our guest experience. 

We are seeking a hands-on detail-obsessed and guest-focused Housekeeping Supervisor to lead our team and elevate cleanliness standards across the property. This role is critical in driving exceptional room presentation improving guest cleanliness scores and creating an environment where precision pride and accountability are part of the daily culture.

Key Responsibilities: 

• Lead and supervise the housekeeping team on shift to ensure rooms and public areas meet brand and quality standards.
• Conduct detailed room inspections to maintain exceptional presentation and improve guest cleanliness scores.
• Coordinate with Front Office and Maintenance to ensure rooms are ready on time and guest expectations are exceeded.
• Respond promptly to guest requests special requirements and VIP preparations.
• Support roster management to ensure effective staffing levels aligned with occupancy and business needs.
• Train coach and develop team members to uphold service excellence and a strong attention to detail.
• Monitor linen usage inventory levels and cleaning supplies to ensure efficient and cost-effective operations.
• Drive a culture of accountability consistency and high standards across the housekeeping team.
• Oversee lost property procedures and guest laundry handling with care and professionalism.
• Lead by example in delivering friendly professional service that reflects our Heartist culture.

This role requires a supportive leader with strong attention to detail a practical approach to daily operations and a genuine passion for maintaining high cleanliness standards. You will enjoy working alongside your team leading by example and taking pride in creating a welcoming and well-presented environment for our guests.

If youre ready to step into a leadership role and make a positive impact within a collaborative team wed love to hear from you.

Qualifications :

To be successful in this sought after role you will demonstrate: 

• Minimum 2 years supervisory experience in hospitality (Housekeeping experience advantageous); qualifications desirable.
• Proficient in Microsoft Outlook Office and Opera; strong written and spoken English.
• Ability to work varying shifts including weekends and public holidays.
• Hands-on service-oriented with excellent attention to detail.
• Strong organisational time management and communication skills.
• Able to work with diverse teams and foster a collaborative environment.
• Flexible adaptable and passionate about hotel operations.
• Role model for Accor values and Heartist culture.

Additional Information :

At The William Inglis Hotel part of Accors MGallery Collection youll enjoy:

• Career development within Australias largest hotel group
• Discounts on accommodation and dining across Accor globally
• A supportive inclusive and dynamic team culture
• The opportunity to be part of a unique property that blends luxury heritage and hospitality

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Apply now

Join La Maison - M Gallery and let your passion shine!

Remote Work :

No

Employment Type :

Full-time