Bell Desk Supervisor

Bonjour! At Sofitel hospitality is an art and every guest experience begins the moment they arrive. As a Bell Desk Supervisor you will be the guiding presence that ensures each arrival and departure is seamless welcoming and memorable.

You will lead and inspire the Porter and Valet team coordinating daily activities VIP arrivals and special events while keeping operations smooth and efficient throughout every shift.

With care and precision you will manage luggage valet services and property movements delivering attentive personalised service that leaves a lasting impression on every guest.

Drawing on your expert knowledge of Sydney you will assist guests with recommendations promote hotel experiences and maintain strong relationships with external partners to enhance every stay.

You will maintain a polished and organised Porters storeroom collaborate across hotel departments and embody the Sofitel Passion for Excellence turning every detail into a moment of elegance and delight.

Qualifications :

About You

You bring experience in luxury hospitality or high-end customer service with the leadership skills to guide and inspire Porters and Valets ensuring every guest experience is seamless and memorable. Organised proactive and calm under pressure you thrive in a fast-paced environment balancing operations with elegance and efficiency.

Confident and polished you communicate effortlessly with guests and colleagues demonstrating impeccable presentation and professional demeanor. Flexible to work varied shifts including weekends and public holidays you bring knowledge of hotel procedures valet operations and local attractions to enhance every guest interaction.

You hold a valid Australian Drivers License and full Australian working rights allowing you to work with us without restriction.

If you are passionate about hospitality and take pride in delivering elevated service we would love to hear from you!

Additional Information :

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments throughout the recruitment process please let us know how we can support you.

Remote Work :

No

Employment Type :

Full-time